Reviews
When I called to make my appointment, they had no record
When I called to make my appointment, they had no record of me, even though I have been going there since 2014. Whenever they contact me about service, they email my brother. When I asked them to change it to my email address and phone number, they said they would, but obviously never did. At this service appointment, I asked them to check the alignment and they said they would, but they did not check it or give me any information about it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Excellent service.
Excellent service. Sometimes your wait time is a little long but they treat you very well. Customer service is A+
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Appreciate Larry our sales rep working with us and making
Appreciate Larry our sales rep working with us and making the process quick. He was helpful and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pleased with our salesperson and the level of comfort
Pleased with our salesperson and the level of comfort provided as he allowed us to make choices. Thanks Craig.😊
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They made it very easy to make an appointment, and
They made it very easy to make an appointment, and appreciate the text reminders as well
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service, they went above and beyond to help fix my
Great service, they went above and beyond to help fix my car when I was having issues less than a year after purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have bought multiple vehicles from them over the years
I have bought multiple vehicles from them over the years and love the customer service and vehicles!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Michelle was great.
Michelle was great. I got the car I wanted at the price I wanted. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I came in to get the tires balanced because when I
I came in to get the tires balanced because when I purchased the car it was shaky and I mentioned this to the salesperson multiple times. When I finally was able to come in to get the vehicle looked at I waited for approximately 45 minutes for someone to tell me they would not balance and rotate my tires because of the lack of tread. Maybe Carver should have put new tires on the vehicle before I purchased it. I live in Seymour so it was a complete waste of my Saturday morning. Also I am a single mother so thanks for selling me a car with old tires right before the winter….way to look out for your customers safety.
- Customer service 4.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Had a wonderful experience at Carver with Josh and Rich
Had a wonderful experience at Carver with Josh and Rich and would highly recommend them to anyone!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car