Reviews
New York Inspection and oil change
Good experience, my car was ready within a half hour
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Nancy! - Dom the owner
Genesee Valley Ford
Great service as always. They treat you with respect.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Patsy! We try! - Dom the owner
Blue Lighting
Never a problem with this dealership. Service and inspection completed in less than one hour
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Richard ! - Dom the owner
Service
Very Satisfied with the service department. They were very professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Candie ! - Dom the owner
2018 Ford Focus purchase.
We researched the Ford Fiesta online and contacted Genessee Valley via email and set up a time to go and see the vehicle. While there we saw that there were substantial rebates for the Focus so we decided to get more car for similar money. They matched the price of a competitor and were very low pressure and professional. We are a Ford family and this is our 4th consecutive ford vehicle and our second from this dealership. They have very good pricing and don't work on commission so the buying process is very simple.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Kathleen ! We try to make things simple ! - Dom the owner
2018 F150
Jessica did a fantastic job with the entire sales transaction of my new F150 answering all of questions. Couldn't be happier and more satisfied!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Brian ! - Dom the owner
Fast and friendly service.
When I bring my vehicle here I am always satisfied with the fast and friendly service. The waiting area is always clean and quiet while I wait for my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks Penny - Dom the owner
45,000 mile service
I had the oil changed in my car and the 45,000 mile service done.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks Mark ! - Dom
Purchased 2018 Ford Escape SE
The process was very easy and simple. General discussion on what we are looking for, presented with a choice that fit, took it for a test drive, and purchased on the same day (first time ever)! WHY, or Sales Consultant Betty Harrington! She was very friendly, funny and very knowledgeable of product and consumer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you! Betty is great! She cares ! - Dom the owner
Great job!
Mike did a fabulous job helping me get my son into a reliable vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Dan ! We are happy that you are happy. - Dom the owner