Reviews
Recall Service
Fast and friendly service. I had two cars with recalls and both experiences were very easy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks Robert ! - Dom the owner
Service Dept.
Exceptional Service Department! Great service team on desk with outstanding tech's!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the review, Samantha. Our guys will be happy to see this review! -Dom the owner
Service LOF
In and out in 45 min---- 50 characters is way more than I need to review the lub, oil and filter change that I came in for.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks! Short and sweet ! Haha - Dom the owner
My new Ford Escape SE lease!!
This is my shout-out to Genesee Valley Ford and to Betty Harrington for EXCEPTIONAL service. I couldn't be more pleased with my 2018 Escape SE. It's AWESOME and sexy, too. : ) Thank you also to the incredibly professional and super nice sales manager Jason, and to Lenny who were part of this super pleasant and NO-anxiety experience. Absolutely wonderful! Highly recommended!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Betty is the best ! We love her ! Thanks! - Dom the owner
Great experience
It was a very relaxed non pushy sales team. Everyone was helpful and tried to make it as enjoyable as possible.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Explorer Service Review
Genesee Valley Ford is the best place for buying & servicing a vehicle. Outstanding customer satisfaction!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
My Escape
As always a great experience. Will keep going back.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
George new Focus
Great professional positive experience The salesman David meet all our needs
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2018 Fusion
Had to replace my 11 YO vehicle and decided to look at Ford Fusion. They did not have what I wanted on the lot so Jessica searched other dealers and found just the right vehicle. I love it. She also took the time to explain the various automated features which was very helpful. Said to stop in with any questions and I know she absolutely meant it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
EXCELLENT
I like going here because they are very professional and they get me in and out quickly!'
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase