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Taylor's Auto Max

(3,028 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 8:00am–6:00pm 7:30am–5:00pm
Tuesday 8:00am–6:00pm 7:30am–5:00pm
Wednesday 8:00am–6:00pm 7:30am–5:00pm
Thursday 8:00am–6:00pm 7:30am–5:00pm
Friday 8:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 34 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(3,028 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Taylor's Auto Max from DealerRater.

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NOT YOUR TYPICAL DEALERSHIP

WE HAVE BEEN LOOKING FOR A TRUCK TO FIT OUR NEEDS FOR SOMETIME. OTHER DEALERSHIPS WERE LOOKED AT BUT NEVER OFFERED WHAT TAYLOR'S WOULD. OUR SEARCH STAYED WITH TAYLOR'S GREAT FALLS AND FORT BENTON. WE EXPRESSED MAKE MODEL AND PRICE RANGE TO RON COOPER. HE KEPT IN CONTACT. WHEN A TRUCK CAME IN THAT MIGHT FIT OUR NEED HE WOULD CALL. HE TREATED US AS FAMILY WHICH MEANT THE WORLD TO US. HE FOLLOWED THRU EVERY DETAIL. HE WENT ABOVE AND BEYOND OUR EXPECTATIONS. RON YOU'RE AWESOME!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Taylor's Auto Max - Awesome!

Provided excellent customer service, professional staff, great selection on vehicles, quality sales. Highly recommend Taylor's Auto Max in Great Falls, MT. We told salesman what we were looking for, and he provided us with information on the best choice for what we were looking for. He was well educated and knowledgeable about all the different vehicles and pointed us in the right direction. We didn't have to haggle over prices - but got a fair value on our trade-in and new vehicle price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great car buying experience

Ron Cooper made our car buying experience enjoyable. He listened to what we wanted and went out of his way to find it for us. He did not try to pressure us into something we weren't interested in. We would recommend Ron to anyone who is looking to buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great car buying experience

Ron Cooper made our car buying experience enjoyable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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An EXCELLENT Buying Experience!!

Kip was so extremely helpful and kind throughout the buying process! As a first time buyer from a dealership with a limited budget I never would have expected to be treated so well! I came away with an awesome vehicle, far more than my money would have bought anywhere else, and feeling like I was truly a valued customer! I love my car and cannot thank Kip enough for guiding me through the process and my many questions with such professionalism and kindness!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Bob And Betty T looking at cars

We were looking at used cars at the used car lot when Ron Cooper came out to greet us. We told him what we were looking for and he suggested looking at a new Nissan. He showed us a new Nissan Rogue SL. We went over the car with him and he showed us every detail that we asked about and a lot more. Ron was very professional and not at all pushy. He took us through every facet of the dealership from financing to the shop. We ended up buying the SL and are very happy with it. Ron followed up with phone call to make sure that we had a GOOD EXPERIENCE which we certainly did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Nissan Murano

I am not especially fond of car shopping but I must say my experience at Taylor's was very good. Marshall was a wonderful salesman and kudos to Dave in finance also who made my car buying a pleasant one to say the least...Very happy with outcome ~

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Goroski Family Car Buying Experience Wonderful

We were not really looking for a new car when we went through the lot. However, the sales person (Kip) was very helpful in considering a number of options and worked with us in getting the best deal for our car and when getting the new one. Once we purchased the car he took the time to show all its features and how they worked. We are very pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Incredible experience!

We were greeted at the door and immediately felt comfortable with Ron. He was quick to help us get started and was very thorough upon inspection of the vehicle we were interested in. During the test drive he was sure to show us any and all features and was so helpful and honest. After making our decision to purchase the car, he worked hard to give us the best deal and have us on our way in a timely manner. I highly recommend this dealership and Ron Cooper is your guy! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

FAST AND FRIENDLY

I forgot how many vehicles I have bought from Taylors since the first one in 1996 but would highly recommend their services. Recently I dealt with Sean Kellogg and our transaction was short and to the point. He helped load car on trailer and saw to it that the paperwork followed thru our entirer deal. Thanks for the personal service. Dan and Jen

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.