Reviews
Write a reviewGreat Dealer
Quality and price are just right. Service was excellent and sale person was great. This is are Fifth car from them . I have never had and problems with any of the car's from them. Thank you Mrs. Acosta and MR. Sergio Coreno.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great! Marcela
I loved it! Best treatment. Sweet person. Helpful. Lovely. Recommended!!! I loved my car. Perfect! Thank you Marcela! She the best saleswoman and person. Congratulations!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Incredible Experience!!
Marcela knew from the moment I walked in that I was determined to buy the car I wanted, and she’s enough she, along with everyone else made sure I walked out with my car! Everyone went above and beyond when helping me with my purchase and I couldn’t have asked for anything more! I recommend Marcela and Auto Gallery 100% to anyone buying a car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
auto gallery employee review
Michelle did a great job and was very customer service oriented. Thank you Michelle!! The sales manager Sergio did an absolutely horrible!!! job of taking care of the issues that came up with the car when it was sold to me.His manager Rick had to make sure that I was taken care of. Thank you Rick for realizing that customer service can make or break a business.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Jason went over and above to help us with our car
The dealership and Jason were professional and accommodating. They did everything possible to make our experience positive. I love my new car and would highly recommend this dealership. No pressure and no haggling.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very good experience
Had a really good experience, the staff was very helpful and I was able to get the car I wanted at a great price. Thanks to all that helped in my purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Straightforward, Honest and Fair
I was looking for a specific vehicle and had been in the market for a few months. Once I found the truck at Auto Gallery, Sergio, the G.M. was moving the vehicle from the front display and was happy to connect me with Maribel who was the salesperson that greeted me. Even though it was close to closing time, she was eager and willing to allow me to go over the truck and test drive it for the first time. I mentioned we were going on vacation the next day and if it was still there upon our return, I would be back. She scheduled a follow up call for the day of my return and invited me back to revisit. Maribel and Sergio worked hard to meet my requests including having the vehicle inspected by a third party (franchised dealer) and making some minor repairs. They were also able to give a fair price on my trade and connected all the dots to make me and my wife feel good about the purchase and the experience. I applaud Maribel for her soft approach, diligent follow up and strong desire to please the customer. I appreciate Sergio's involvement and candor to make the numbers work for us and helping to ensure we can be confident in recommending this dealership in the future. Thank you Auto Gallery!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Experience
My husband and I visited Auto Gallery in Gainesville last week after seeing a vehicle on the internet. we were greeted by Marcela and took a test drive. We did not pursue purchase and she was fine with that - no pressure whatsoever. We returned a couple of days later, Maracela was off but Jason was helpful in answering our questions and we decided to purchase a 2012 Lincoln MKX. We traded in our 2000 Lexus and felt they gave us a fair trade in value. Our buying experience was low key, both sales advisers were just that - how can we help you and how can we answer your questions. We were impressed with Jason, Marcela and E who handled closing paperwork. I really got the feeling that these employees work as a team to insure a great buying experience. If you are in the market to purchase a vehicle, I would highly recommend Auto Gallery of Gainesville and ask for Jason or Marcela.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Divine Appointment!
My wife and I had spent all day Friday looking for a new vehicle since our van died. Saturday morning we went to Gainesville to continue our search. We had no knowledge of Auto Gallery and passed it going to the store for some sunscreen. We then turned and went back to check out the inventory because it looked great from the road. We were met by Dairie Miranda. Less than a minute later we realized that she wasn't your typical car salesperson. She was very patient, kind, knowledgeable about the inventory, and immediately gave us ideas that we hadn't thought of. She found us a vehicle at a different location and went with us to look at it. We were also blessed to meet her sister at the Cumming location. We then laughed and had a lot of fun on our test drive. Needless to say the car was perfect for us. Very clean and drove like new. Ashley helped us with all the financial paperwork and was a joy. She made everything so easy and smooth. After we bought the car, my wife and I feel like we made true friends in the process. If you need a quality pre-owned vehicle, go see them PERIOD. You will not be disappointed with them or the quality of inventory this company has! Ask for Dairie in Gainesville.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
LOVE my car
I went into the dealership specifically to look at this Honda vehicle. I researched online for this particular Honda because I previously had one just like it and absolutely loved it. Unfortunately, a deer decided they liked it better than me and rammed into the side of it totaling it. Anyway, I found the car and went into the dealership already planning to purchase it if all went well. The salesperson I got was a VERY SWEET lady named Maribel! She was awesome! She did EVERYTHING she could do to help me. We went back and forth for a few days until I got the deal like I wanted it and I bought the car. She worked with management and a man named Sergio and also the bank trying to get what I asked for and she accomplished what I wanted!! Sergio was great too. Basically, they gave me a great deal! I would most DEFINATELY buy from this company again! They are pleasant people, always smiling and sincerely trying to help you in any way they can. I am SO GLAD I was able to do business with this company!!!! Thank you Auto Gallery for everything!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car