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Auto Gallery - Gainesville

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (604 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (604 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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In and very easy and quick

I called and got Maribel on the phone. Maribel was nice and very pleasant . We settled on the price of auto over phone. I arrived gave them the check probably in and out in 45 minutes. Definitely the quickest and most pleasant auto buying experience I've ever had. Would definitely recommend Auto Gallery and Maribel to a friend. Jim McKellar

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to write a review! We are so grateful to hear feedback from our customers. We truly appreciate your kindness as well as your business!

Great experience!

Jason helped NY specifically look for a van big enough to meet my family needs. He showed me cars with good ratings and low maintenance. This helped solidify my decision. Virginia took her time and went over everything about my loan until I felt comfortable. To ally Sergio, worked hard behind the sciences to get me back to family quickly as and with a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to write a review! We are so grateful to hear feedback from our customers. We truly appreciate your kindness as well as your business!

We got just what we wanted!

We were in search of a very specific vehicle and Maribel and the team at auto gallery had just the one we were looking for. And it was a low mileage vehicle. They were accommodating and even took pictures of the exterior of things they thought we would want to see before we made the drive. Their dealership was busy with people from several states away. Made me realize they have good buyers and a great crew.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to write a review! We are so grateful to hear feedback from our customers. We truly appreciate your kindness as well as your business!

Worth the 3 hr drive

I had been doing random searches for several months to see if I could locate a used Durango R/T in excellent condition with the options I wanted, or should I just buy new.and get exactly what I want. Surprisingly Auto Gallery had a vehicle almost exactly what I was looking for, the question now was condition and price. I made the 3 hr drive from TN and met with Maribel upon arriving. She walked through the features of the vehicle and was very knowledgeable on features I was not familiar with. the Condition was near perfect, and following my thorough inspection and test drive It was time to sit down and talk. With her assistance working with Sergio we were able to negotiate a reasonable finance rate as well as great price for an exceptional vehicle for $30,000 less than I would have paid for a new one. Gina quickly prepared the paperwork and clearly explained all documents as I completed the signing process. AAA+++

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to write a review! We are so grateful to hear feedback from our customers. We truly appreciate your kindness as well as your business!

Purchased a used truck

I found the Ford f150 on cars guru. Called on Friday evening and spoke to Marcela she was very knowledgeable and gave me all the information on the truck I was interested in. I made the 2 hour drive from Rome to Gainesville on Saturday morning. The truck was just as described with no suprises. Marcela was very professional and worked hard to get me the price I needed. Just a few short hours later I left with the truck I wanted at the price I wanted and was a very satisfied customer. Very much enjoyed my first experience with this dealer and Marcela. Thanks for making finding my truck a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to write a review! We are so grateful to hear feedback from our customers. We truly appreciate your kindness as well as your business!

2017 Purchase

Purchased a car for my daughter's birthday. The car had been in an accident and the dealer disclosed this fact. I had the vehicle checked out by 2 independent businesses and all checked out fine. Everyone I had contact with here was professional and business like.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to write a review! We are so grateful to hear feedback from our customers. We truly appreciate your kindness as well as your business!

Michelle was AWESOME!

Y'all, Michelle is amazing! Right from the start she told us she would do anything she could get to get us the car we wanted. Through many ups and downs, she did exactly as she said she would. We drove home in the car we wanted, thanks to Michelle! She was very professional but also very relatable and friendly and very understanding of our situation. She was very knowledgeable about the vehicles we test drove. Thanks again Michelle. We couldn't have asked for a better sales advisor!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to write a review! We are so grateful to hear feedback from our customers. We truly appreciate your kindness as well as your business!

Wonderful customer service

Maribel was a great salesperson and her manager got us approved in minutes. They were very helpful all associates not just our salesperson. I'd recommend anyone to buy from here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to write a review! We are so grateful to hear feedback from our customers. We truly appreciate your kindness as well as your business!

Georgia bound

These people love there job's and it shows. I live in Alabama but I will be back there for my next car or truck.Ten out of ten!!!!??

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to write a review! We are so grateful to hear feedback from our customers. We truly appreciate your kindness as well as your business!

Great dealership !!

They are the best ! All are PROS! Stayed late for us. Came from Al., ran late,Gave me a great deal. Love em ! Thanks yall!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to write a review! We are so grateful to hear feedback from our customers. We truly appreciate your kindness as well as your business!