Reviews
Cudos to James
James was very helpful to me in my car search. The whole team was helpful, but I especially want to thank James. He was was very kind and he was able to answer all of the questions that I had. James was very friendly, but he was also not overbearing like many others. Overall I had a good experience at this Easterns - good enough for me to come write a review. Thanks James!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
James is the man! We're so glad that you agree. Thanks for sharing your experience with us. You are awesome!
Exceptional service
I had a chance to work with James I’m my recent car deal. James was not hasty. I never felt pressured. He walked me through the different options of vehicles. We were able to brainstorm practical vehicles that would fit my life style. I would recommend James and Easterns auto to anyone who is looking for a stress free experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Whenever you want a stress free car buying experience you can always count on us! Your Easterns family is here for you!
Easterns is the only place I will go for a car!
Easterns Automotive is by far the best place in Maryland to get a new or used vehicle. They work with your credit and get you into the vehicle you want and deserve! Earnest of the Laurel office is great and took the time to listen and get me the car I have always wanted!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Tony, Thanks for your incredible review! We will definitely let Earnest know just how pleased you are with your visit.
Eastern Review
My overall review is good. Amadou Sow has been very kind and helpful. The service at Eastern Automotive has been patient with me. In conclusion the time I have been here has been succesful!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so happy to hear our very own Amadou made your visit wonderful! Looking forward to seeing you again soon!
Awesome car buying experience
Obed and Jonathan were amazing! After having a not so good experience with another dealership, we came to Easterns and were treated with respect and ended up getting the perfect car for us at a reasonable price. Obed was very patient and accommodating and even transferred multiple cars to the Laurel location so we could test drive them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Now that's what we like to hear! It is truly an honor to have such amazing customers like yourself. Obed, Jonathan, and the rest of our team will be so excited to hear from you. Thanks for the great review!
Excellent salesman A+assistant
We came into easterns Francis give us an excellent service. He explained everything in detail. Mr. Koroma is a professional salesman. We will definately refer our FCC family and friends to see Francis.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Please do! We absolutely love new customers. We are one big happy family here at Easterns!
Car buying
The experience was Great, easy and painless. We were out in less than 2 hours. Excellent customer service from Dozie who ensured we left with a vehicle and the best deal.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Smooth transaction! That's what we love to hear! We are glad that Dozie was able to assist and get you out in a timely manner.
Personable
They went above and beyond to help me and my family find the best deal we could for me as a first time buyer! Highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
GREAT! We are thrilled to hear that you had a smooth and painless car buying experience. Thanks for choosing Easterns!
ATL Anthony is a Champion
I’ve had an incredible experience with this dealership and specifically with Anthony. He has answered each of my texts and stayed in touch with me. He’s also made sure I have everything I want in a vehicle. Cool Beans.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your opinion matters! We are so glad that you decided to reach out to let us know about your positive Easterns experience with Anthony. Come again!
Honda Odyssey ,2015
Un personal muy amable buen servicio muy bien tratado los recomiendo buenos precio un filete de confiansa yo compré mi carro ime voy muy feliz gracias
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
¡Gracias! Por favor, ven a visitarnos de nuevo!