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Easterns Automotive Group of Laurel

(4,180 reviews)
Visit Easterns Automotive Group of Laurel
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2025 state dealer award
View 13 awards
2025 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(866) 892-9327 (866) 892-9327

Reviews

(4,180 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Laurel from DealerRater.

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Great expierance

I came to easterns auto in hopes to find a new vehicle they made it a easy and great expierance I will definitely come back again on my next purchase thanks to Anthony and Tony thanks guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are definitely looking forward to assisting you during your next visit. Kudos to you for being such a great customer!

Great expectations

Candid warm professional. Knowledgeable and went overboard to help me with the purchase of a vehicle and took my needs into account rather than putting forth his own.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

That's because we care! Our customers come first here at Easterns. We are always willing to do anything we possible can to help.

Purchasing Vehicle Process

The purchasing process of the vehicle went very smooth. Nice comfortable facility. Excellent customer service and they go the extra mile for the customer to leave the dealership with a vehicle. The Manager Mr. Santos and salesman Mr. Jovaunte were very polite and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Smooth transaction! That's what we like to hear from our amazing customers. We sure do hope to see you again in the future.

Great Service

Excellent customer service. I was able to find what I wanted, at a great price! Very, very satisfied. Defiantly recommending Eastern's, and this location to friend's/family. Thanks Amadou

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi there, Your feedback is greatly appreciated! We definitely look forward to seeing your family and friends.

Buy ford scape

Yes, I like the service is great the amiability is good and they can help me with all is a nice place to buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Kudos to you for sharing a wonderful review. We pride ourselves on providing our customers with incredible service so please know your opinion holds great weight. You are appreciated!

Car Buyer

I visited Eastern motors to look at cars but ended up buying a BMW. Amadou Sow the sales guy was excellent. He was very patient and knowledgeable. He made my car buying experience very worth while.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

You definitely can't go wrong with a BMW! Amadou and the rest of our staff wish you all the best with your new ride. You can always count on Easterns!

Awesome service from an awesome dealer

Purchased a used 2015 Acura tlx. The Saleman was very attentive and understanding of our needs. He took the time to listen to us and build a rapport. The car was delivered clean and to expectations. Thanks you easters

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Acura! You truly do deserve it. Please feel free to stop by or give us a call if you ever have any questions in the future.

Willie was helpful he help us fine us the best truck for us

Even though we took most or the to fine a truck Willie was very patient with us he took his time in help with the best deal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Welcome to the Easterns family! We're so glad to have you on board with us. Please recommend us to your family and friends.

My experience is good very nice place

This is my firts time in this place. Nice place exelent service from mr Willie And very nice environment... Nice dealer place . Im very satisfying.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

You came to the right place! We are so glad that you enjoyed your visit with us. Willie said that you were such a pleasure to work with.

visit the place, to soon buy a car with them

my experience with the dealer was excellent good atmosphere, excellent service, and friendliness, experience very good customer service, I recommend it ,I like the personalized attention, to refer it to my friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience. Thanks for choosing Easterns!