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Easterns Automotive Group of Laurel

(4,179 reviews)
Visit Easterns Automotive Group of Laurel
Sales hours: 10:00am to 8:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2025 state dealer award
View 13 awards
2025 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(866) 892-9327 (866) 892-9327

Reviews

(4,179 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Laurel from DealerRater.

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The quickest experience I've had in a long time

Shawn worked with us. We were ready to buy. Shawn was a straight shooter. He made the deal. It was great for us. He got us a great rate. It wasn't long after that until we were out the door with our Pilot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Quick and easy is certainly what we strive for! It was a pleasure to serve you, Scott. You are such a valued customer.

Easy Peasy Deal

Shawn was very accommodating and even laughed at our jokes. The pricing was great and the deal was done quickly and efficiently. I would recommend them to anyone looking to purchase a used car in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Please do recommend us! We absolutely love new customers here at Easterns. The more the merrier!

Jared Davis was exceptional and very helpful salesperson

If you’re in the laurel area please stop by and see Jared Davis. He is exceptional and Took his time explaining the process and showing us cars in our price range.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

That's right! Your needs are important to us. We'll always be here to help!

New car

This is my first car buy credit wasn’t that great but they still looked out for me and got me in a car on a day where I was just looking so happy that I came here and so happy that Jamar Royster helped me with my first car buy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your very firs purchase! Best of luck! ENJOY!

Great experience, Jared Davis provided great customer servic

Jared was great, very professional. I recommend anyone looking for s car to visit him. He was very helpful and patient. Visit Eastern for an easy and fun experience of buying a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Paul, Thanks for letting us know just how much you enjoyed Jared's customer service. It is such a good feeling knowing that our incredible customers are pleased.

excellent dealership

Straightfoward great personality and very helpful went above and beyond my expectations even with my credit he got me a great rate would highly recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Wonderful! Our team strives to ensure that our customers are treated with the most utmost care and respect.

Outstanding Service

Jamar Royster is the best salesman I have ever had the privilege of dealing with. My son and I went in to see about getting a car. We were just looking and something about Jamar made me feel at ease. He got my son a great deal for a first time buyer!!! We are ecstatic!!!!! Come see him!!!! Yayyyyyyyyy!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear our very own Jamar provided you and your son with an incredible visit! Looking forward to seeing you both again soon!

My experience with eastern motors was excellent.

I gave the rating that I did because when I came looking I got the car I wanted they also explain every thing to me told me what the car came with such as warrentys etc.the sales rep was very very helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so happy you enjoyed your visit. Thank you for taking your time to share this!

Trusted Dealer

The General manager of Laurel Location Jesus Santos is a so kind, the impression I got is that he knows how to treat a customers as a friend, very nice experience buying car on Easterns , this is our 3rd purchase and I believe will not the last one. Highly recommend , our sales associate was Jamar Royster.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Oscar, Thank you for being a loyal customer to Easterns! It is so awesome to know that this is your 3rd vehicle purchase. We can't thank you enough for being so amazing!

Stratified deal for my 2017 Lincoln MKZ

I am very pleased with deal I got for my 2017 lincoln MKZ The Sales Associate, Jason Walcott was very much helpful in walking us through the process since we happen to first timers. I'll give a 5star rating to Easterns and their professional team anytime 👍

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your Lincoln MKZ! You definitely picked a great vehicle. Our staff will be so thrilled to know how happy you are.