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Easterns Automotive Group of Laurel

(4,179 reviews)
Visit Easterns Automotive Group of Laurel
Sales hours: 10:00am to 8:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2025 state dealer award
View 13 awards
2025 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(866) 892-9327 (866) 892-9327

Reviews

(4,179 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Laurel from DealerRater.

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2014 Honda CR-V EX

Shawn was very personable and made the purchase easy. We got the car for the Edmunds / Truecar price. We were in and out of the dealership quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

That's right! We try to provide our customers with efficient service quality cars for amazing prices. Your positive feedback means everything to us!

Exceptional Customer service from Darius Green

Darius Green was excellent very good customer services always attentive if it's wasn't for him I would have not brought my car as long as he work there I would definitely recommend. Eastern to any friends and colleagues.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Please do recommend! New customers are absolutely always welcomed!

I was approved when I didn't think i would be

Jared Davis was my car salesman. He was awesome. I was worried I wouldn't get approved for a car but I did! He was very patient and informative. Even when I might have asked the question more than once he wasn't frustrated. The process of getting a car was easy and didn't take as long as i expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience with Jared. Thanks for choosing Easterns!

great service

If your looking for a car this is the place to come..nice people great environment specially Jamar Royster he will get you in a car today!!! And I like him cause he about his business no BS about him. I would definitely recommend him and the dealership itself. They all nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Wonderful! Please let us know if you need anything in the future. We'll always be here to help!

Great Experience

As soon as my husband and I arrived on the lot, we were greeted with a friendly smile and someone willing to help us with our overall experience in looking for a car. Jared Davis was a great help to us selecting a car that would meet our family needs. He was very personable and down to earth. He was very easy to talk to and we felt that we were talking to the right person if we wanted a nice, safe, and affordable car for our budget. We arrived just hoping to take a look at what they had on the lot and ended up leaving with a great vehicle. We continue to be more than satisfied with our decision of purchasing a car at Easterns Automotive Group of Laurel.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations to the both of you on your new vehicle! We have to thank both you and your husband for choosing Easterns of Laurel. Jared and the rest of our staff will be absolutely thrilled to hear from you.

Amazing Experience

Shawn helped me work out an amazing deal on my car and I am very happy that I came to Easterns in Laurel thank you guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

No problem! We're just glad that you believe in us the way that you do. Having the necessary support from our customers means everything. Thank you!

It was better than I expected

Very excellent services,got what I wanted and even better,Friendly staff,they took their time to walk me through the procedure details.Left with the perfect car at a wonderful rate

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!

Car experience

Outstanding service!!! Great experience with salesman’s Albert . He understands our need for a car and he delivered. Thanks for your patience and again great customer service!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It was our pleasure! We cannot thank you enough for giving Easterns a chance. We appreciate your business!

Outstanding costumer service from Jamar Royster

Very easy to talk to very helpful and knowledgeable about his job. , from the moment we walked in the door Jamar was on point , pleasure to have had his help

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

And it was a pleasure to have you as a customer. You really made our job easy. We will always be so grateful knowing that you are an Easterns customer.

Great Job

I came to easterns automotive looking to get a scion. My sales associate was Jamar Royster. They gave me a great deal on my dream car. Thank you Jamar and Jesus!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so happy you enjoyed your visit. Thank you for taking your time to share this. Enjoy your dream car!