Reviews
Jared Davis
Jared Davis Jesus santos jeremaya Came to Eastern Automotive group in desperate need of a car with not a lot of time to work with! in Laurel MD was patient and helpful with a good car choice and making things easy and understandable for me! 5 stars!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It doesn't get better than 5 stars! We sure do appreciate your great rating, Yese. We hope you enjoy your new car!
Great service and reliable financing
Mr.Whitlock was amazing from beginning to end.Floyd made us feel right at home. Everything pertaining to financing was transparent. Im truly pleased with my experience and will be using them for future business.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
You are home! Welcome to the Easterns family. We'll be sure to let Mr. Whitlock know just how much you enjoyed your visit.
Outstanding
Easy to work with, understanding and to the point of what you want or need. Was able to view and test drive the vehicle of interest in a timely manner upon arrival of visit. Paper work went smoothly and got what we came looking for.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
YES! We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.
Pleased with Service
Shawn Anwar was my sales associate. I told him exactly what I wanted and he made it happen. Very pleased with my experience. I will recommend the dealership to friends and family
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so happy to hear our very own Shawn made your visit wonderful! Looking forward to seeing you again soon!
Car Buying from Eastern
Walked in with my eye set on a car and I got it, thanks Jason. They explained all the numbers very well, although I was difficult.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Your opinion matters! We are so glad that you decided to reach out to let us know about your positive Easterns experience. Come again!
Family friendly dealership
They have nice used cars for everyones needs. They are friendly and easy to work with. They don't give you the run around or or feed you bull. Darius helped us buy our car and we had to bring our 3 year old with us and Darius was awesome with her and helped us keep her entertained too.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's so great that you decided to bring the entire family out. You came to the right place! :)
super fast easy ongoing nice staff make sure everything ok u
best and easiest place to stop by and work something out from ur credit and monthly payment some dealer probably take like 3 to4 hour with u talking but here easy as 1 2 3 get paper done quick n fast n leave with the car
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
That's right! We work extremely hard to provide our customers with a smooth yet time efficient car buying experience. We're so glad that you received just that!
I appreciate the business.
I enjoyed my experience today. Got to do business with some will professional individuals who are willing to work with you to make sure you get what you want.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Welcome to the Easterns family! We're so glad to have you on board with us. Please recommend us to your family and friends.
Amazing
I was referred to Jamar and he was amazing. I came into the dealership discouraged, because I knew they were going to turn me down. They did not turn me down!! I walked out with the car that I wanted. Jamar sat me down and told me he was going to work it out for me and he did. There were no car dealership games involved. I’m really shocked and happy. Thank you Jamar for your great customer service and getting me the car I love!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
No need to feel discouraged here at Easterns! We make it a priority to do all that we can to help our customers. We'll definitely be sharing your kind words with Jamar!
Great Experience!
Jamar was so helpful and made purchasing a car easy. The process was quick, simple, and easy. I am very happy with my new car. Will definitely be using Easterns again in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Juam, We are so happy you enjoyed your visit with Jamar. Thank you for taking your time to share this!