Reviews
Excellent Service
I was most impressed with the sales associate Darius. He customer service is above top quality. Darius made the whole car buying experience fun and exciting. I will definitely refer family and friends to Eastern motors to work with talented Gem!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Kenny, We love hearing stories like this about our customer service. Darius along with the rest of our team strives to ensure that our customers are treated with the most utmost care and respect.
If I could rate higher, I would...
Efficient, fast and informative. I went in expecting to drive out in what I came in and a free Eastern Motors pen. But to my surprise, I am driving away in a Jeep Compass!!!! Thanks Easterns.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great choice! You will definitely enjoy your Jeep Compass. You picked a great ride... Enjoy!
Fast and Easy
Shawn was great! He was very courteous, professional and organized. He answered all my questions respectfully and provided me with all the improtant and necessary information that allowed me to be comfortable with my purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much for your feedback. We really appreciate you telling us how your experience was with us. We will definitely continue working hard to make our customers proud.
Excellence
They are all good in their respective fields and have been recommending them already and will still continue to do so. Most especially the amiable Floyd .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Ajit, We are so happy to hear that you are happy with your visit. There is no better feeling than pleasing our customers!
Awesome experience!
Shawn made the process easy and fast great service if I can recomend anyone it would be shawn! He was patient he listened and got me what I needed! Thank you Shawn!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congrats on your purchase! We will definitely let Shawn know how much you enjoyed visit. Please let us know if you have any questions or concerns in the future.
Excellent service. Streamlined process
Easy process and efficient. Amadou was very helpful and pleasant. Very affordable , catered to my choice with affordable down payment. Would recommend dealership to others.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Please do spread the word about us! We're always looking to assist new customers.
Sales guy
Thank you jason for your help you are a good sales guy you told the true no lies i will bring my friends and family to u thank you again
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks in advance for referring us to your family and friends in addition to your awesome review. We appreciate you!
Go see jamar
Jamar was such a help with the car buying experience for my best friend. He helped him get a car and start building credit. Thank you jamar
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
No problem! Thank you for believing in and giving Easterns a chance. You are a part of the family now!
Wonderful service
Jamar was very helpful and courteous in helping me purchase a car for my daughter. He was friendly and down to earth and made the process very easy
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Smooth and easy is always what we strive for. Congratulations to you daughter on her new ride!
Brandon Staples Salesman review
I was very happy with Brands professionalism and how he conducted himself at all times. Durning my first initial visit with Brandon / Easterns Automotive I did not purchase a vehicle. about 45 days later, and visiting multiple dealerships, I came back and bought a car through Brandon. Not once did Brandon try to pressure me into buying a vehicle from him and neither did he become frustrated with me for being so “patient” on my purchase, which I appreciate tenfold. Overall, he made this experience significantly more relaxing, comfortable, and enjoyable for me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
GREAT! We are thrilled to hear that you had a smooth and painless car buying experience. Thanks for choosing Easterns! Kudos to Brandon for providing you with excellent customer service!