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Easterns Automotive Group of Laurel

(4,180 reviews)
Visit Easterns Automotive Group of Laurel
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2025 state dealer award
View 13 awards
2025 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(866) 892-9327 (866) 892-9327

Reviews

(4,180 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Laurel from DealerRater.

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Great Team!

This is the third I purchased. Jamar and Jeremiah are professional and we’re extremely accommodating! I would recommend this dealership and team to anyone seeking a quality vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Johnda, Thank you for your loyalty! We sure do appreciate you for being a returning customer. Jamar and Jeremiah will be so glad to hear from you!

Great All Around Service!!

Amadou Sow was on point!!.. I would recommend this dealership and salesperson to anyone looking to purchase a ride. He was very helpful and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Wonderful! We are so happy to hear our very own Amadou helped make your visit wonderful! Looking forward to seeing you again soon!

Good Experience

Came into Eastern Mortors on route one in Maryland today and I had a great Buyers experience with Francis Koroma the sales guy and the finance team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Welcome to the Easterns family! We're so glad to have you on board with us. Please recommend us to your family and friends.

Good Service

They provided efficient, friendly and good service. Buying a car can take a long time but we were in and out in a reasonable time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your honest feedback is greatly appreciated! We make it our business to provide our customers with the best possible car buying experience. Quick and easy is the only way we operate. Come again!

Great service!!!

I had a great experience at Easterns automotive Laurel. Upon arrival, there were several people ready and willing to assist me. Amadou was great at explaining the entire process and the salesmen were honest. I’d definitely come here again.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Awesome! We would love to have you back! Please don't be a stranger. Feel free to stop by or give us a call whenever you are ready for your purchase.

Very fast. Smooth.

Jamar was very knowledgeable and helped me get my car quick and smooth. I would recommend Eastern to anyone interested in buying a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so happy that you are happy! Jamar will be thrilled to hear this. Thank you for your business and enjoy your new car!

Quick Trip!

I was nervous to spend the day at the dealership given past experience, however, we walked in and met Shawn and were immediately at ease. He took care of everything and it was no hassle. We ended up leaving with 2 cars and the process couldn’t have been easier!! Highly recommended!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave this review. It is wonderful to hear that you not only had a great car buying experience but that you purchased two cars in the process. Wow! Congratulations to the both of you ... Enjoy!

AWEESSSSOOOMMMMEEEE

I want to say thanks to Jwallcott he was amazing i stressed to him how I went to 3 dealerships before this one . He told me don't worry we got you and just a few hours later I drove off the lot with a new car !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Nice! We are sorry to hear about your stressful car dealership search but we can say that you ended up at the right place. We can't thank you enough for your kind words! Congrats!

Smoothest buying experience

By far the easiest buying experience I have ever had. Sat down did paperwork before choosing vehicle and it made everything so much better. Able to get a vehicle we wanted and could afford rather than trying to choose a vehicle before we knew the finance situation. I will use Shawn and this dealership again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hey guys, We spoke with Shawn and he said that it was such a pleasant experience meeting the both of you and being able to assist you with your purchase. We couldn't be more happy for you. Please come back again for your next vehicle!

Got a good deal. Salesman Darius Green was excellent!

We came in to Easterns for a specific truck that we found online, so we didn't have to do much in terms of shopping. After spending some time outside we were honestly ready to get back into our car and check out some of the other trucks on our list, until Darius came outside and asked if we needed help with anything. He wasn't at all pushy, and in fact answered all of our questions and seemed to be a quite knowledgeable young man. There was none of the usual salesperson-pressure that I loathe, which made the decision to purchase with Eastern's quite easy. We did shop around a bit afterwards, just for comparison, but we were pretty set on heading back to Easterns to get the original truck we wanted, and to complete the sale with Darius. The entire process took a lot longer than we expected, as we had already secured pre-approval with our bank and assumed the financing paperwork wouldn't take very long; but, Darius was as accommodating and pleasant as could be. The financing process in and of itself was not pleasant, and we were not happy with the amount of credit checks that were done (there was a total of 6 hard credit inquiries on my credit report, which I was not happy about, so do be aware of that if your credit rating matters to you.) But, we did get a better financing rate than we came in with, and once all was said and done, we were happy with the deal that we received, and the service from Darius was top notch! Will we purchase another car at Eastern's again? Maybe... but we would gladly follow Darius wherever he ended up. I give him two thumbs up on sales/executing the sale, and we are happy with our purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave such a detailed review for the Darius. Our Laurel Easterns team really enjoy what they do and it shows through this review. We will work to improve your concerns that you adressed as well. Our goal is to only get better!