Reviews
great
overall nice place Ricky nice .pleasant person Hell of job he did but U could have free soft drinks or coffee but a very nice place and worker great job Rick thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for the nice review! I am happy to hear that your overall experience with us has been pleasant. Ricky is a key component of our team, and he will be glad to hear your compliments as well. We appreciate your business, and please come back and see us again soon!
This was a learning experience...
This was excellent, everything went well & was the best experience we have had buying a vehicle. Everything worked out for the better and I left excited thanks to Mr. Jason Barrow
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the great review! Customer satisfaction is our top priority, and I am happy to hear that your experience with us was your absolute best! Ill be sure to pass along your kind words to Jason as well. We appreciate your business and look forward to serving you again! Also, be sure to visit us on Twitter and Facebook for access to exclusive content and specials.
I would do it all over again if I had too....
I am 8 months pregnant and needed something a little more safe and updated for our family. Our salesman, Jason Barrow, was absolutely amazing! He was super friendly and very, very, very, very patient. Did I say he was patient...lol He helped us find a vehicle that we needed very quickly and for a great deal; considering our rough credit situation! We absolutely loved the experience! We NEVER felt pressured or attacked; which is what we were expecting. We came ready for a fight but after a few moments we knew our guards could come down some. I definitely recommend buying your car from Jason Barrow! WHEN YOU GO ASK FOR THIS GUY......He was so great to work with!! Only negative I can say is........UPDATE THE BATHROOMS! OMG
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 2.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It was worth it....
I really liked making this purchase from Jason, my sales rep. He knew his stuff, and he handled himself very professionally. The sales manager, Vinny, and all of the other staff were all very courteous & friendly. Vinny worked the numbers too meet my expectations. The negotiation process was excellent & very much painless. The staff worked hard to get me through the process. I recommend this dealership to anyone interested in a car with their credit shot; if they could help me.....they can help you too.
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to write this review! Our entire team is focused on providing top-notch customer service, and I'm very pleased that your visit with us mirrored our efforts. Ill be sure to pass along your compliments to Jason, Vinny and to the rest of the staff. We appreciate your business and look forward to working with you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials.
I was greeted by Ricky
I was greeted by Ricky and was introduced to Danny & Vinny. Ricky was very polite as he walked me through the buying process. Ricky made me feel confident.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for writing this review, Tootsie! It is reassuring to know that Ricky provided you helpful and welcoming shopping experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I'm happy to hear that you left our dealership with positive experience. Don't hesitate to call or stop in if you should have any additional questions or concerns. Be sure to visit us on Facebook and Twitter to gain access to our exclusive specials.
Experience.
I came to look at a car after a live chat on-line and was sent to the laurel location. They worked with me and ended up driving my new car home today. Jonathan was very experienced.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to write such a great review! Our entire team strives to create a positive buying experience for every customer, and they will be thrilled to hear that they've been successful at this. I'll be sure to pass along your kind words to Jonathan as well. Please let us know if there's anything else we can do for you! Also, be sure to stay connected with us on Facebook and Twitter to stay in the loop with dealer news and specials.
Good job
Mr. de la espada was very professional and courtious during the process of helping find and finance the vehicle i just purchased . I really appreciate all of the care that was given to me during my visit to this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for dropping by to leave this great review! I'm so happy to hear that you received top-notch service from our staff. I hope that you are enjoying your new car fully and if you have any questions down the road, be sure to give us a call. We appreciate your business, and we look forward to working with you again!
Excellent customer support, Great atmosphere!
You always have a level of anxiety when coming to purchase a car especially when your credit isn't that great. The sales people( Jason Barrow), finance managers on down to the title clerk(t/c) were AMAZING! Joy to work with and so helpful. I would recommend this location to anyone and everyone for car purchases! Please continue to make car buying seemless, easy, pleasant and worth the debt!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Marlo, thank you for taking the time to write such a great review! Our entire team strives to create a positive buying experience for every customer, and they will be thrilled to hear that they've been successful at this. I'll be sure to pass along your kind words to Jason and to the rest of the staff. We appreciate your recommendation, and let us know if there's anything else we can do for you! Also, be sure to stay connected with us on Facebook and Twitter to stay in the loop with dealer news and specials.
Great job
Good and excellent work. I am very happy with the work they did. If you need a car go see Ricky.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mchauley, thank you for this great feedback! It's wonderful to know that Ricky and our team provided you with the excellent service that we pride ourselves on at Easterns Automotive Laurel. I'll be sure to pass along your compliments. We appreciate your business and hope to see you again in the future! Please feel free to contact us if we can help you out in any other way.
Better than excellent
Jesus & Ricky were very honest explaining the process and what my expectations were. Very polite and respectable. I didn't feel pressured and the faught hard to get me the vehicle I wanted. Very pleased and this is my second thime purchasing a vechicle and is by far the most convenient process I've experienced.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mchauley, thank you for this great feedback! It's wonderful to know that Ricky and our team provided you with the excellent service that we pride ourselves on at Easterns Automotive Laurel. I'll be sure to pass along your compliments. We appreciate your business and hope to see you again in the future! Please feel free to contact us if we can help you out in any other way.