Reviews
Fantastic Experience
Jason Barrow provided an excellent customer service experience during my purchase. The process was virtually seamless and quick! Eastern Motors is a no judgement zone and works with all credit situations. My total time at the dealership was less than 2 hours from the door to driving off the lot. I highly recommend this dealership, and I aslo plan to return in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks so much for the nice review! Jason is a key component of our team, and it is great to hear that he provided you with excellent customer service. I'll be sure to pass along your compliments to him. Congrats on your new car! We appreciate your recommendation, and don't hesitate to contact us if there's anything else we can do for you! 0
This is the right place to buy a car.....
Eastern's of Laurel needs about 4 more Jesus Santos's working here. This man does everything, calling the bank, printing paperwork, customer service and answers phone calls......he the best. Jason Barrow was a very nice sales consult and very nice from the time he opened the door for us. They both worked hard to get everything done and the way we wanted.....thanks Jason and Jesus
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for this great feedback! It's wonderful to know that Jesus and Jason provided you with the top-notch customer service that we pride ourselves on at Easterns Automotive Laurel. I'll be sure to pass along your compliments. We appreciate your business and hope to see you again in the future! Please feel free to contact us if we can help you out in any other way.
was awesome
Ricky was great very knowledgeable and very attentive and kept me very informed as the deal was going. Thank you. I had a awesome experience with you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for this great review! Ricky truly knows his stuff. We make sure that all of our employees are knowledgeable and courteous and he will be glad to hear you were able to perceive that. I hope that you are enjoying your new car! We appreciate your business and look forward to serving you again in the future! Also, check out our Facebook and Twitter for exclusive deals.
Outstanding Service
From the time that I walked into the door until I drove out with my car Jesus and Ricky took care of everything! After. totaling my vehicle and needing a new one ASAP this dealership really took care of me!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Paul, thanks so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments. We pride ourselves on offering high quality customer service, and I'm glad Jesus and Ricky were able to take care of you. Congrats on your new car! Thank you for your business and we look forward to seeing you again in the future!
Good job
Customer service is really great! Jonathan did a good job explaining the process. Its a good place to get a car whether or not you get what your looking for.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Excellent Service! See Ricky and Ronzo
Easterns got me financing for my certified 2014 car. See Ricky Kinemore! and finance manager Rozell This is all that I can really say. Ricky was professional and humble with a non-judgmental spirit. Rozell was very forthright and told me exactly what to expect. Excellent service and excellent teamwork from the two of them!. I highly recommend this location to anyone. They have given me a second chance at rebuilding my credit. A tremendous blessing beyond what words can say. THANK YOU! THANK YOU! THANK YOU! --MJ
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write this fantastic review! Our entire team is committed to providing top-notch customer service, and I'm thrilled Ricky and Rozell were able to show you that. We greatly appreciate your business as well as your recommendations! Please keep us updated if there's anything else we can do for you. Also, be sure to stay connected with us between visits on Facebook and Twitter.
Great Experience
Ricky provided excellent customer service. He was very attentive and answered all questions. Jesus was straight forward and gave me options that helped me make my decision to purchase the car. Great experience.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Goodwin, thanks for writing this review! I am happy to hear that Ricky and Jesus were able to provide you with the excellent customer service we strive to deliver to each of our guests. We appreciate your business and look forward to serving you again! Also, be sure to check us out on Twitter and Facebook for dealer news and specials.
genesis shopper
thanks bill for helping me with what i needed to know for getting my first car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Abenezer, thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership with a positive experience. Bill will be happy to hear your kind words as well. We look forward to doing business with you in the future! Also, visit us on Twitter and Facebook for access to our exclusive specials.
Very good guy
Our experience at easterns was very nice, we mainly made our decision to come to the store by the good reviews we saw online, and as soon as we arrived it was better than expected. Jonathan was polite and explained the whole procedure.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thanks for writing this review, Maddie! It is reassuring to know that Jonathan provided you helpful and welcoming shopping experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I'm happy to hear that you left our dealership with positive experience. Don't hesitate to call or stop in if you should have any additional questions or concerns. Be sure to visit us on Facebook and Twitter to gain access to our exclusive specials.
Great customer service and follow up.
I came in the dealership a couple of months ago, and i was approved for a loan , i was not ready to buy at the time but jonathan stayed in contact with me throughout the whole period.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for this great feedback! It's wonderful to know that Jonathan provided you with the great customer service that we pride ourselves on at Easterns Automotive Laurel. I'll be sure to pass along your compliments. We appreciate your business and hope to see you again in the future! Please feel free to contact us if we can help you out in any other way.