Reviews
My wife & I left happy....
My wife & I visited the Laurel Dealership and I have never worked with a car salesman as helpful & friendly as Mr. Barrow. Thanks again Jason!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jim, thanks for writing this great review and congratulations on your new car! It's delightful to know that Jason made you and your wife's car-buying experience an enjoyable one. I'll be sure to pass along your compliments. If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages.
Car of my dreams :)
Jason went above and beyond to ensure I had a smooth and favorable experience by the time it was over. He was kind & pleasant throughout. I left in a stunning S-550 Benz.....Thx again Easterns of Laurel!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Feedback like this is always appreciated! Thank you for stopping by to write this positive review! Jason strives to provide an "above and beyond" level of service, and he will be thrilled to hear that you were able to perceive that. Congrats on your new S-550 Benz! Thank you for your business and look forward to serving you again!
Great service - outstanding customer service
Our buying experience with Eastern Motors has been one of the best car buying experiences we have every had over the years. Our sales person Bill was great, knowledgeable and not pushy at all. The manager Vinny was great as well as his information was upfront and true with no run around from anyone. We will definitely consider returning to Eastern Motors in Laurel for our future vehicle needs!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for writing this great review and congratulations on your new car! It's delightful to know that Bill and Vinny made your car-buying experience the best you ever had. I'll be sure to pass along your compliments to them. We appreciate your business, and if you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages.
Thanks Bill!
I appreciate that the finance staff was straight forward with the numbers. The process overall was pleasant but plan to spend time here. I suppose that is the same no matter where you go. The vehicle selection was above satisfactory. I was very impressed with the overall state of the cars here on the lot. I would highly recommend Easterns motors to anyone looking for a vehicle. Especially for second chance financing.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership with a positive experience. Our team will be happy to hear that their great customer service has made another satisfied customer. We appreciate your recommendation, and we look forward to serving you again! Also, visit us on Twitter and Facebook for access to our exclusive specials.
Ill be back soon
Even though I was not able to leave in a car, Jonathan took his time to explain the whole process, this is my first time and I was lost, I feel really comfortable now and I will be coming back to purchase a vehicle in a couple of months. The whole process was smooth And easy nothing like what I expected.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thanks so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments to Jonathan. It's our pleasure to provide top notch service, and I'm glad he was able to take care of you. We look forward to working with you in the future! In the meantime, follow us on Facebook and Twitter to stay current on our latest news and special offers.
Cadillac CTS
Jonathan was very professional, took the time to work with me the managers were really patient and helped me get what I wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rob, thank you for taking the time to write such a great review! Jonathan and our entire team strive to create a positive buying experience for every customer, and they will be thrilled to hear that they've been successful at this. I'll be sure to pass along your kind words. Please let us know if there's anything else we can do for you! Also, be sure to stay connected with us on Facebook and Twitter to stay in the loop with dealer news and specials.
Excellent
Literally jonathan was the most helpful salesperson i met throughout my car buying process, the manager jesus was really patient and they were able to find the right car for me, even though it was busy i felt like i was the only one. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Stacie, thanks for dropping by to leave this great review! I'm so happy to hear you received excellent service from Jonathan and Jesus, and I hope that you are enjoying your new car! We appreciate your business, and we look forward to serving you again in the future! In the meantime, be sure to follow us on Facebook and Twitter to stay in the loop with dealer specials and other fun stuff.
Good Service
Sales Rep Jonathan was excellent! he did everything he could to ensure we walked out with the car we wanted at a great price! I plan to tell everyone about his service and the service of the staff
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Marc, thank you for writing this review! Jonathan is a great people person, and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. We appreciate your business, and we look forward to seeing you again!
I was rendered an unsurpassed customer service
Jonathan was outstanding, I explained what I needed at the initial greeting and he made it happen. Several transactions occurred from the start to finish. Jonathan was very patient, I primarily enjoyed his enthusiastic demeanor which helped calm my anxiety due to this being my first major purchase. His general manager who assisted when necessary(jesus) was fantastic as well, with that said I will refer anyone who is looking for a car to see this young man.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Chris, thank you for writing about your visit with us! I am happy to hear that Jonathan was able to provide you with the outstanding customer service we strive to deliver to each of our guests. Congrats on your new car! Please keep us updated if there's anything else we can do for you!
Job well done
I'm not an easy customer and Tony and Jesus worked with me until we found a car I liked and also kept me in a reasonable price range for me. I really don't enjoy car shopping, but they made it not so painful. I would buy with them again and I am thankful for their patients.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for writing this great review and congratulations on your new car! It's delightful to know that Tony and Jesus made your car-buying experience an enjoyable one. I'll be sure to pass along your compliments to them. If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages.