Reviews
Job well done
I'm not an easy customer and Tony and Jesus worked with me until we found a car I liked and also kept me in a reasonable price range for me. I really don't enjoy car shopping, but they made it not so painful. I would buy with them again and I am thankful for their patients.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for writing this great review and congratulations on your new car! It's delightful to know that Tony and Jesus made your car-buying experience an enjoyable one. I'll be sure to pass along your compliments to them. If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages.
Yes, my perception has officially been changed....
Jason Barrow is an "excellent" salesman. He found the truck that I wanted when "everything" looked impossible for me, due to my tough credit situation. I did not come in expecting to leave with a vehicle; to be honest I expected to leave with bad news and my old Chevy that's slowly breaking down. I say all that to say this: Thank you Jason, Vinny, Jesus & Eastern's Automotive. I will be back again in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jimmy, congratulation on your new truck! Jason is an asset to our team and he strives to create a positive buying experience for every customer. He will be thrilled to hear your kind words and know that his excellent service was recognized by you. Ill be certain to share your kind words to Winny, Jesus and to the rest of the staff. Please let us know if there's anything else we can do for you! Also, be sure to follow us on Facebook and Twitter pages to stay in the loop with exclusive content and specials.
We believe in miracles!
Coming into Eastern Motors of Laurel today helped us realize what customer service really means. We had so may doubts because we had been turned down, by several dealerships prior to coming here. Jason Barrow was professional, courteous, honest and had the highest integrity when dealing with our specific situation. He left us more than satisfied and are willing to come back again. We will send MANY referrals. We appreciate the time he took to help us out and put us back on the road once again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to write such a great review! Jason is an asset to our team and he strives to create a positive buying experience for every customer. He will be thrilled to hear your kind words and know that his great customer service was recognized by you. Congrats on your new car! We appreciate the referrals, and let us know if there's anything else we can do for you! Also, be sure to follow us on Facebook and Twitter pages to stay in the loop with exclusive content and specials.
xxxx it......We should have come here first!
The service from Jason @ the Laurel dealership was excellent and if I ever need a vehicle in the future I will come here. No games...great service....I am very happy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for this great feedback! It's wonderful to know that Jason provided you with the excellent service that we pride ourselves on at Easterns Automotive Laurel. I'll be sure to pass along your compliments. It's fantastic that we have earned your repeat business, and hope to see you again in the future! Please feel free to contact us if we can help you out in any other way.
Its been a long day....
Overall Jason Barrow was very professional & straight to the point. He did his best to get my family exactly what we needed and in a timely manner.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rican, thank you for taking the time to write such a great review! Jason is an asset to our team and he strives to create a positive buying experience for every customer. He will be thrilled to hear your kind words and know that his professionalism was recognized by you. Congrats on your new car! Please let us know if there's anything else we can do for you. Also, be sure to follow us on Facebook and Twitter pages to stay in the loop with exclusive content and specials.
Awesome....
Jason Barrow and his team made this a positive experience for me!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to write such a great review! Jason and the entire team strive to create a positive buying experience for every customer, and they will be thrilled to hear that they've been successful at this. I'll be sure to pass along your kind words. Please let us know if there's anything else we can do for you! Also, be sure to stay connected with us on Facebook and Twitter to stay in the loop with dealer news and specials.
Proud new owner of the CC Volkwagen
Tony Johnson is a beast salesman. Thank you so much. I would recommend this location to anyone. Very professional. He recommend a great spot eat lunch.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Landis, thanks for this great review! We make sure that all of our employees are friendly and professional, and I am happy to hear that Tony was able to show you that. Congratulations on your new car! We appreciate the recommendation, and keep us updated if there's anything else we can do for you. Also, check us out on Facebook and Twitter for dealer news and specials.
All Star Car Salesman!
I feel like Jason Barrow at the Laurel Dealership went above & beyond for me. He listened patiently as I expressed my thoughts and concerns & gave me exactly what I was looking for; I made a friend at Easterns!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for dropping by to leave this great review! I'm so happy to hear that you received top-notch service from Jason. I hope that you are enjoying your new car fully and if you have any questions down the road, be sure to give us a call. We appreciate your business, and we look forward to working with you again!
Happy
Excellent customer service! Tony and Roselle were fantastic! The process was easy & fast, no finagling . I highly recommend easterns to everyone. Thank you to the Laurel team!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Angie, thank you for this great feedback! It's wonderful to know that Tony and Roselle provided you with the excellent customer service that we pride ourselves on at Easterns Automotive Laurel. I'll be sure to pass along your compliments. I hope that you are enjoying your new car! We appreciate your business and hope to see you again in the future! Please feel free to contact us if we can help you out in any other way.
Jonathan is amazing
Jonathan was amazing! He listened to all our needs and made sure we got exactly what we wanted. Jonathan knows his stuff and his customer services is spot on ! Thank you easterns this is our 3rd vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Edward, thanks for this great review! It is reassuring to know that Jonathan provided you a pleasant car shopping experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I'm happy to hear that you left our dealership with a positive experience. Don't hesitate to call or stop by if you should have any additional questions or concerns. Be sure to visit us on Facebook and Twitter to gain access to our exclusive specials.