Reviews
new car buyer
I bought my car from Marsha Rios and she was great helping me find my car in my price range. extremely happy. recommend anyone that looking for a car to come here!!!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
never got to talk to anyone
never heard back from anyone sent emails 2 times and nothing back so no wouldn't use this again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
100 emails a day some fall though our cell phones are listed to contact us. Cant please everybody
Get your car here!
We worked with Marsha, who was straight-forward and easy to work with. We took the car we liked to our mechanic, who even knew of Marsha and Car Smart of Memphis. He talked up their good reputation and honesty. It was a great experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Easy and quick
Easiest car purchase I have ever had. They made it simple and efficient. Great selection. Ask for Marsha!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Never going to use it again
Worst customer service you could possibly ask for. I would never recommend this to no one because it takes more than 3 weeks for them just to "e-mail" you with a personal question about the care. I e-mailed them 3 weeks ago and I still have no response!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
100 emails a day some fall through we have listed cell phone numbers to each salesman for you to contact personally.
Boughtacar
Poor follow up! Can't get them to return calls. Once they had my money it was over. Nothing but excuses on why they didn't do what they said they would do. Don't pay anything until you get what they promise you.....big mistake.
- Customer service 1.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Brian of Lexington
Drove almost 2 hours to look at 4 vehicles I seen on their website. All 4 were less than ad stated not to mention cars were dirty and not presentable,the main interest sales lady talked about was how nice the radio was. Do your homework before wasting time if you have any knowledge of vehicles you will know within 5 mins your in the wrong place and those of you who don't then stay away.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities 3.0
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We do a 200$ professional detail cant please everybody
Daughter's new car
We had a great experience buying our daughter's car. Marsha Rios was very courteous and helpful. I would recommend buying a car from CarSmart. When you come in ask for Marsha.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
BMW BOUGHT WITH EASE
If you are looking to purchase a high quality used vehicle from a professional, friendly, family oriented, and courteous dealer, I highly recommend Car Smart of Memphis!! Marsha Rios and other team members at Car Smart of Memphis made this purchase comfortable and hassle free. We love our new BMW and are very happy with the service we received from Marsha.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
LEXUS BUYER
Marsha Rios was MAGNIFICENT!!!!!!!! SUPERB, OUTSTANDING AND DYNAMIC SALESPERSON
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase