Reviews
Service was great .
Service was great .Waiting time was short always use Serra. I purchased my Cadillac in 2009 and have been pleased with the service so far.Thinking about another Cadillac.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We are happy to hear that your experience at Serra Chevrolet Buick GMC Cadillac has been positive over the years since you purchased your Cadillac in 2009. It's great to know that you're considering another Cadillac and we look forward to seeing you again! Sincerely, Your Friends at Serra Jackson
All was fine.
All was fine. Nice young man got my car and returned it. I am visually comprised so this was helpful
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review! We're glad to that everything was fine with your experience at Serra Chevrolet Buick GMC Cadillac. It's great to know that our team member was able to assist you with your vehicle in a way that was helpful. We appreciate your feedback and we look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson
The entire team is always so friendly.
The entire team is always so friendly. Quick and always willing to take me to work and pick me up if needed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re thrilled to hear that you have had such a positive experience with our friendly team at Serra Chevrolet Buick GMC Cadillac. Providing quick and reliable service is our priority, and we’re happy to assist with transportation needs as well. We look forward to serving you again soon! Sincerely, Your Friends at Serra Jackson
Easy to business with.
Easy to business with. Very knowledgeable. Would send friends and family to purchase a new vehicle here.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We're thrilled to hear you had a positive experience with us at Serra Chevrolet Buick GMC Cadillac. Your recommendation to friends and family means a lot to us. We look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson
Thankful they took the time to complete and test the
Thankful they took the time to complete and test the replacement part before handing back to me. It took longer but I do feel more confident.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your thoughtful review! We're glad to hear that you appreciate the extra time we took to ensure the replacement part was tested thoroughly. Your confidence in our service at Serra Chevrolet Buick GMC Cadillac means a lot to us. We look forward to seeing you again for any future needs! Sincerely, Your Friends at Serra Jackson
Good service everyone was polite and courteous service
Good service everyone was polite and courteous service time was adequate and friendly as always
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team at Serra Chevrolet Buick GMC Cadillac. It's our goal to provide polite and courteous service, and we're glad to know that we met your expectations. We look forward to seeing you again soon! Sincerely, Your Friends at Serra Jackson
Thanks to all that was able to make this purchase
Thanks to all that was able to make this purchase possible, it was a verry easy process and without all of the back and forth that usually happens with other dealerships, I was greeted with waiting salesman (Brian Russell) as we pulled into the lot and the interested vehicle (2024 GMC Denali) was ready for me to test drive. I'm looking forward for doing my future business with Serra Chevrolet Jackson, TN. again. Thank You
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, for your wonderful review! We're thrilled to hear that your experience with us at Serra Chevrolet Buick GMC Cadillac was easy and enjoyable, especially regarding the 2024 GMC Denali. Brian will be glad to know he made a positive impact on your purchase process. We appreciate your business and look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson
I don't choose to respond to this question, my rating
I don't choose to respond to this question, my rating state my opinion, Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They were awesome and well managed!
They were awesome and well managed! Our manager was extremely nice and took great care of us.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We're thrilled to hear that you had an awesome experience at Serra Chevrolet Buick GMC Cadillac. It’s great to know that our manager took such good care of you. We appreciate your kind words and look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson
Joe Rice is always a pleasure to work with, I would
Joe Rice is always a pleasure to work with, I would recommend Serra Chevrolet highly for all your new car needs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Randy, for your kind words and for recommending Serra Chevrolet Buick GMC Cadillac! We're thrilled to hear you had a great experience with us. We look forward to helping you with all your new car needs in the future. Please visit us again soon! Sincerely, Your Friends at Serra Jackson