Reviews
Knowledgeable sales staff, large inventory, and fair
Knowledgeable sales staff, large inventory, and fair pricing. I would consider using them again in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our knowledgeable sales staff and found our inventory and pricing to your satisfaction. We appreciate your consideration in using Serra Chevrolet Buick GMC Cadillac again in the future. We look forward to assisting you next time! Sincerely, Your Friends at Serra Jackson
Very good experience, no hassling high pressure tactics,
Very good experience, no hassling high pressure tactics, very easy to work with, good service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review, Spence! We’re thrilled to hear that you had a great experience with us at Serra Chevrolet Buick GMC Cadillac. We strive to provide a hassle-free and enjoyable service, and it's fantastic to know we met your expectations. We hope to assist you again in the future! Sincerely, Your Friends at Serra Jackson
As for the dealership they provided quicker service than
As for the dealership they provided quicker service than first stated. The rental car/loaner car service needs improvement.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing this feedback about your recent experience with us. We appreciate your comments on our service speed and will take into account your observations about our rental car service. If there's anything further you'd like to discuss, please feel free to contact us directly. Sincerely, Your Friends at Serra Jackson
Great service.
Great service. Short wait. Great work done on car.Friendly, qualified staff. Clean waiting area.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We’re thrilled to hear that you experienced great service and efficient work on your car at Serra Chevrolet Buick GMC Cadillac. Our friendly and qualified staff always strive to provide a clean and comfortable environment for our customers. We look forward to seeing you again for your future automotive needs! Sincerely, Your Friends at Serra Jackson
Always a great experience with wonderful staff.
Always a great experience with wonderful staff. They all smile and greet me, and keep me updated on everything done
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Amanda! We're thrilled to hear that you always have a great experience with our wonderful staff at Serra Chevrolet Buick GMC Cadillac. Keeping you informed and comfortable is our priority, and your feedback means a lot to us. We look forward to seeing you again soon! Sincerely, Your Friends at Serra Jackson
Always gets you in on time and never takes as long as you
Always gets you in on time and never takes as long as you are told. Always very professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave a review, Jeff! We truly appreciate your kind words about our timely service and professionalism at Serra Chevrolet Buick GMC Cadillac. We strive to provide the best experience for our customers, and we’re glad to hear we met your expectations. We look forward to seeing you again soon! Sincerely, Your Friends at Serra Jackson
After multiple services and a great deal of money spent,
After multiple services and a great deal of money spent, the vehicle problem still exists. But, the staff is very nice.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. We appreciate your kind words about our staff at Serra Chevrolet Buick GMC Cadillac. We understand your concerns regarding the ongoing vehicle issue, and we encourage you to reach out to us directly so we can work towards a resolution. Your satisfaction is important to us, and we are here to help. Sincerely, Your Friends at Serra Jackson
Friendly employees, kept me informed on my car issues,
Friendly employees, kept me informed on my car issues, cost, and had a short wait time
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We appreciate your feedback and are glad to hear that our team was friendly and kept you informed about your car issues and costs. At Serra Chevrolet Buick GMC Cadillac, we strive to provide timely service, and it's great to know you experienced a short wait time. We look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson
Always had great service from Serra and can get in
Always had great service from Serra and can get in quickly if we have a problem.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're thrilled to hear that you've consistently had great service at Serra Chevrolet Buick GMC Cadillac. It's our priority to ensure you can get in quickly when you need assistance. We look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson
Getting an oil change is easy and fast when you have an
Getting an oil change is easy and fast when you have an appointment. The waiting room is clean and comfortable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, TJ! We're delighted to hear that your oil change experience at Serra Chevrolet Buick GMC Cadillac was easy and fast, especially with an appointment. We take pride in providing a clean and comfortable waiting area for our customers. We look forward to seeing you again for your next service! Sincerely, Your Friends at Serra Jackson