Reviews
Griffin Brown did a great job , very polite and helpful.
Griffin Brown did a great job , very polite and helpful. I will trade at Serra again
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that Griffin provided you with excellent service. Your satisfaction means a lot to us at Serra Chevrolet Buick GMC Cadillac. We look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson
Great experience…Stan really took care of me…finished
Great experience…Stan really took care of me…finished work a lot sooner than I expected.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that you had a great experience with us at Serra Chevrolet Buick GMC Cadillac. It's fantastic to know that Stan took such good care of you and that we were able to complete the work sooner than expected. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Your Friends at Serra Jackson
Great service before, during, & after the sell.
Great service before, during, & after the sell. Fair competitive pricing. Have traded with these folks for years. Good people!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful review! We truly appreciate your loyalty to Serra Chevrolet Buick GMC Cadillac over the years. It's fantastic to hear that you experienced great service throughout your car-buying journey with us and found our pricing fair and competitive. We look forward to welcoming you back for your next visit! Sincerely, Your Friends at Serra Jackson
Great service, Stan in service was super nice, explained
Great service, Stan in service was super nice, explained what needed to happen, took great care of my car
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful review! We're thrilled to hear that you experienced great service at Serra Chevrolet Buick GMC Cadillac and that Stan was able to assist you so well. We appreciate your kind words and hope to see you again for any future vehicle needs! Sincerely, Your Friends at Serra Jackson
Everyone was helpful and kind.
Everyone was helpful and kind. The job was completed in a timely manner. The waiting area was neat and clean. Coffee was available. Th main restroom was closed due to maintenance but an alternative one was offered.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that you found our team at Serra Chevrolet Buick GMC Cadillac to be helpful and kind, and that your service was completed promptly. We strive to maintain a clean and welcoming environment for our customers, and we're glad you enjoyed the coffee as well. We look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson
Stan was so helpful,professional.
Stan was so helpful,professional. He made me feel proud that I trade at Serra. I was in hospital so it more than usual.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We're thrilled to hear that Stan provided you with such helpful and professional service during your time at Serra Chevrolet Buick GMC Cadillac. We appreciate your loyalty and hope to continue earning your trust. Wishing you a speedy recovery, and we look forward to seeing you again soon! Sincerely, Your Friends at Serra Jackson
Kelton is the best.
Kelton is the best. Easiest oil change ever. Best price too. Thank you for the help.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Laura! We’re thrilled to hear about your positive experience at Serra Chevrolet Buick GMC Cadillac and that Kelton made your oil change so easy and affordable. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson
everyone is always so friendly and helpful.
everyone is always so friendly and helpful. When making appointment they are very easy to work with and I always leave my vehicle for the day. they always ask for assistance to a ride.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We truly appreciate your feedback about the friendly and helpful service at Serra Chevrolet Buick GMC Cadillac. It’s great to hear that our team has made your appointment process easy and that we are able to assist you with rides while your vehicle is with us. We look forward to seeing you again soon! Sincerely, Your Friends at Serra Jackson
I took my Tahoe in for a noise it made when you were
I took my Tahoe in for a noise it made when you were going over 70 mph. The transmission had just been replaced at another dealer. They told me to turn the radio up and not worry about the noise. Serra said the noise was from rear differential. $3700 repair, noise still there. The transmission, not even a week old, was bad. The way replaced but I paid for a repair that I'm not sure was necessary and it was very expensive. Not too pleased with either dealer but Serra did get it repaired. Express Chevrolet in Brownsville put in a bad transmission, not their fault, but discounted my concerns and told me to turn the radio up and ignore the noise.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We understand your frustration regarding the issues with your Tahoe, and invite you to reach out to us directly at your convenience. Sincerely, Your Friends at Serra Jackson
Good job for all concerned.
Good job for all concerned. I will bring my car back whenever I need service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We appreciate your support and are glad to hear that you had a positive experience with Serra Chevrolet Buick GMC Cadillac. We look forward to seeing you for your next service visit! Feel free to reach out if you need anything in the meantime. Sincerely, Your Friends at Serra Jackson