Reviews
Lentfort Mitchell
Cody has made two buying experiences awesome. His professionalism and honesty goes unmatched. Both buying off the lot and purchasing special order, we were completely satisfied.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lentfort, we are so happy to read such a great review about Hendrick MINI! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Love my Mini!
WONDERFUL experience purchasing my Clubman, which I never thought I?d do, as I was ?just browsing ?. My salesman was knowledgeable, personable, and patient as was the sales manager, who took the time to get to know us and even gave us a tour of the clean, organized, and extraordinary facility. Best experience, bar none, that I?ve ever had purchasing a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Leanne, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick MINI!
kschmidlin@hmsracing.com
It was a really great experience all around. They had the car we wanted and we were able to make a deal the same day. All said and done it only took 2-3 hours for us to do a couple of test drives, make a decision and sign paperwork. Everyone on staff was friendly and professional to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
Would Buy Again
My salesman, Ligon, was the best! Didn?t feel pressured ever.. felt like a friend giving me some good recommendations and advice. I would definitely buy another car with him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Stacy, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Worth the wait
Had the best Salesman. Ligon was great. Didn?t make me feel like I was at a dealership but just had a welcoming smile. Told him what I was looking for. He knew exactly what I wanted. Process was painless. Would highly recommend him. No pressure he just wanted me happy with my purchase!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Stacy, we're happy you found our staff to be so supportive during your experience here at Hendrick MINI. Thank you, and have a fantastic day!
Great Experience
Excellent staff, friendly, knowledgeable, great communication. Vary accommodating.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Dennis, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!
Buyer
Our buying experience was better than any we have ever had. Kyle was a wonderful sales advisor. No pressure what so ever. Would definitely recommend him to others.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lisa, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick MINI.
New Mini Cooper
Kyle was truly amazing. He narrowed down exactly what my wife was looking for and offered several different options. He made this magic happen in record time!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Joe, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick MINI!
Paul Tucker, Great mini advisor
Paul Tucker was a great mini advisor who is very knowledgeable and it doesn’t hurt that he’s cute and has a British accent if that doesn’t sell you a car nothing will.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tricia, we're glad you had such a wonderful experience with us, and especially Paul!
Kyle Hasslinger is the man
Went in looking for a used car having never been to this location, and was simply blown away from everything Kyle had to offer! Never once did he pressure me into buying a car. He made sure that we found the right car for me! He answered all questions I had regarding all vehicles we looked at. Simply put he was amazing at helping me find a car. If you go to Hendrick Mini just ask for Kyle!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jacob, thank you for your kind review!