Reviews
I really enjoyed Brian's (my Client Advisor) attention to
I really enjoyed Brian's (my Client Advisor) attention to detail and understanding of my needs. He helped me find the perfect car. His knowledge of the Mini Cooper is spot on! He made me feel like a friend of the MINI family!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Michelle, we are so happy to read such a great review about Brian and Hendrick MINI! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Mr Barrack is on point, as usual.
Mr Barrack is on point, as usual. I've purchased multiple vehicles with his assistance. You explain what you need and he provides. Clear and simple. Brian's knowledge of the product is impeccable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
James & Michelle, we are so happy to read such a great review about Brian and Hendrick MINI! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Forest was quick and efficient and made the whole process
Forest was quick and efficient and made the whole process a breeze. He helped me replace my totaled car with an almost exact match within the $$$ provided by the insurance company
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bob, we are so happy to read such a great review about Forest and Hendrick MINI!
My salesman was one of a kind.
My salesman was one of a kind. He?d paid close attention to my needs and was quite knowledge. He put my buying experience at ease, and was a wonderful experience. He is top notch and put me into the right car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Gina, we are so happy to read such a great review about Hendrick MINI! Please don't hesitate to reach out if there's anything additional we can do for you.
It?
It?s always a pleasure to see this dealership team and to work with Craig on what my car needs to keep running it?s best.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Minilove, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
They did a great job, had a check engine light that I
They did a great job, had a check engine light that I could not figure out and so far she drives great after the fix
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tony, we're happy to hear you had such a positive experience with our service team! Please don't hesitate to reach out if there's anything additional we can do for you.
Great staff, amazing technicians, and nice atmosphere.
Great staff, amazing technicians, and nice atmosphere. Work is done in a timely manner and they provide a 2 year warranty. If I ever need a loaner I can schedule for one as well which is very helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Juggead, we are so happy to read such a great review about Hendrick MINI! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick MINI!
I have been going to Hendrick Mini for years and the
I have been going to Hendrick Mini for years and the quality of service is outstanding. The employees both in sales and service department are professional, understanding, and caring.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dee, we are so happy to read such a great review about Hendrick MINI! Please don't hesitate to reach out if there's anything additional we can do for you.
This service department never disappoints.
This service department never disappoints. This time I got two new tires and an alignment. This time Craig Eves assisted us and he was friendly, thorough and made sure my car was good to go. I really liked the guy who washed my car. I felt like he was detailing it. I?ll be back!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Carmen T, we are so happy to read such a great review about Hendrick MINI! Please don't hesitate to reach out if there's anything additional we can do for you.
We dropped off the mini and returned to pick it up and
We dropped off the mini and returned to pick it up and there was a rip in the drivers side seat. It was not there prior to service. Thinking that the car tech was trying to repair the car did something to cause the rip. Not happy
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Here at Hendrick MINI, we are always looking for ways to improve; we appreciate your input. Please reach out to us at (704) 900-3836 when you can so we can address this situation directly. Thank you and have a great day.