Reviews
The best customer service.
The best customer service. Trey Wardell has been my tech from the beginning and he?s been amazing and taking car of my car and being honest about the services. The service is thorough and they want to make sure you are satisfied when you leave with your MINI. Thank you Hendrick Mini
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mercida B, we are so happy to read such a great review about Hendrick MINI! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick MINI!
It has been a wonderful experience each and every time I
It has been a wonderful experience each and every time I have taken my mini to Mini Hendrix. The staff in the service center always greet you with a smile and hello! The work that they do on my car is always spot on. Thank you TEAM MINI??
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Andrea, we are so happy to read such a great review about Hendrick MINI! Please don't hesitate to reach out to us if there's anything more we can do!
Zach took good care of me as they always do at Hendricks
Zach took good care of me as they always do at Hendricks Mini Cooper. The best in service, and I am not just saying this for them to get good reviews, they always deliver.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Timothy, we are so happy to read such a great review about Hendrick MINI and glad we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Craig was so awesome.
Craig was so awesome. The battery I had to purchase was painless and stress free. What more could you ask for????
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Big Ole Bo, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
I was so happy that they found the nail in my tire and
I was so happy that they found the nail in my tire and that I have a tire policy. Casey McGuire had me in and out in exactly the time he told me. So glad I am a Hendricks customer and not having to go to Greenville. They had no display of the new Mini when we went to visit. They were all out in the lot. So sad!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mary, we are so happy to read such a great review about Hendrick MINI! Please don't hesitate to reach out if there's anything additional we can do for you.
My sunroof wouldn?
My sunroof wouldn?t close. A cable broke, which was going to be an expensive repair.. but the service team investigated warranty options and found that the repair would be covered! Saved me $2k and gave a me a loaner. They always go above and beyond. I?d never take my car anywhere else!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mstone, we are so happy to read such a great review about Hendrick MINI!
Trey Wardell my service tech was great!
Trey Wardell my service tech was great! He went out of his way to take care of my needs and made me feel comfortable
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gwen, we're happy to hear you had such a positive experience with our team! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick MINI!
My service representative, Casey McGuire, was
My service representative, Casey McGuire, was outstanding! Attentive, courteous and focused on my concerns he was excellent to deal with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Minibar, we are so happy to read such a great review about Hendrick MINI and Casey. Feel free to reach out to us if you need anything else. Have a wonderful day.
Bryan Blaylock went above and beyond - he sold us the
Bryan Blaylock went above and beyond - he sold us the Mini for my wife and when he saw we had a service call in he interceded and asked if he could help. He drove 45 minutes to pick our car up because my wife is ill and we could not. That is the stuff of Legends! Thank you, Bryan
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are so happy to read such a great review about Hendrick MINI and Bryan. Please don't hesitate to reach out if there's anything additional we can do for you.
I am a returning customer.
I am a returning customer. I bring my Daughters Mini Cooper here anytime it needs to be serviced or repaired. Casey who works in the Service Dept takes care of us every time!! He communicates with us, straight forward & always a pleasure to see. Honest.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Danielle, we are so happy to read such a great review about Hendrick MINI! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick MINI!