Reviews
Jeep buyer
Bought a jeep from the dealer with the lifetime oil change option and love it!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Love our Cherokee
Our dealer was very knowledgeable about the Jeep Cherokee we were interested in. My husband and I wanted a certain style and color and he made sure we got it. We would refer people to Don for their next vehicle purchase. We ordered a back cover and he is letting us know the status of the order. My husband and I felt real comfortable with Don that we had questions or concern we could ask him. He made sure we covered everything and were satisfied with the answers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
MADE CAR SHOPPING FUN
AFTER NARROWING OUR CHOICES DOWN TO WHAT WE THOUGHT WE WOULD NEED. WE NARROWED OUR CHOICE DOWN TO LITHIA.. WE HAD VIP APPOINTMENT MADE ON THE INTERNET. WE TOOK A TEST DRIVE AND SALES WAS ABLE TO SHOW US SOME FEATRURES NEW TO US. HAVING WARM COOKIES AND FRESH POPCORN DID NOT SELL THE VEHICLE BUT THE FAMILY WAS EXCITEMENT TO HAVE THAT AS A PERK AT LITHIA. EXCITED AND HOPEFUL THAT THIS VEHICLE IS DEPENDABLE AND LASTS FOR YEARS TO COME. AFTER SIGNING THE KIDS WERE EXCITED TO PICK OUT GIRL SCOUT COOKIES. Lithia WAS SO THOUGHTFUL IN SO MANY WAYS.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great customer service
Great customer service! Brooke was new to the department and very impressive. She was friendly and professional. She was prompt and thorough. I will recommend to others.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
2013 Jeep 10th Anniversary Service
Always treated with respect and the service was first rate.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Job
I went in a couple of days early to get a oil change and a tire rotation, and they got me quickly. I was in and out in about a hour. Great Job!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Was a straight forward process.
Overall this was a positive experience. Don treated us fairly and we are happy with our new vehicle. I would recommend this dealership to others seeking a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Oil Change
Had my oil changed recently and it was done quick with good customer service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service
Great customer service by the service and parts employees!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Did what was expected
Had recall and extended warranty work done on the engine. Did what is expected.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase