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Lithia Chrysler Jeep Dodge of Grand Forks

(384 reviews)

Reviews

(384 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I had a great time test driving and working with the staff

Whenever I hear about someone looking for a new or used car I always try and send them to this store. The car buying experience is painless and the people are great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Chris "JR" Woodard and the whole sales team once again...

Chris "JR" Woodard and the whole sales team once again did a fantastic job! This is my 4th vehicle purchase from them and each time is amazing! They are fast, efficient, and honest.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Was a pleasure working with Don Sandbothe on a deal ft or...

Was a pleasure working with Don Sandbothe on a deal ft or a Jeep Cherokee! We had talked on several occasions and Don was very knowledgeable about Dodge and Jeep products! This is my third new vehicle from Grand Forks ND Lithia and looking forward to futher deals down the road.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing service

This was my first time purchasing a car ever and I was treated fantastic. I wasn’t forced into a car that I didn’t want Amy was very patient with us on picking the right car. I had an amazing experience. So thank you for everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Service

Knowledgeable staff, good service and good price. This is the 4th vehicle purchased in the last year and we have been very satisfied. Will shop there again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Our salesman Don did a great job for us in the purchase...

Our salesman Don did a great job for us in the purchase of a 2019 Ram 1500 classic We were very satisfied with the deal

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I wouldn't go anywhere else!

From the service writers to the techs; I can't say enough about how tremendous they are and to the level of excellence with which they do their jobs. Why would anybody go anywhere else is beyond me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oil change

Quick service. Probably the fastest I've had so far. Discussed scheduling warranty repair. I have the Lifetime Oil Change program so I will be coming back again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fantastic experience

Thank you to a great team! The customer service was fantastic. Don was very helpful in all aspects of the sale and even called me after I purchased a vehicle to ensure that I was happy with the purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent

My appointment was scheduled for 10:45 am but when we arrived at 9:30am, service started the job. Thanks so much as we are out of town!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.