Lithia Chrysler Jeep Dodge of Grand Forks

Service writer was very professional and courteous. Vehicle was completed with in the expected time frame. only complaint is Oil change personnel did not reset oil service life gage.

When I first got there I was greeted by a friendly man. Got a ride to Best Buy by another social and friendly worker. After returning my car had the check engine light on. They had me pull in and get it taken care of before I left. Great business.

They had an Internet ad that listed a vehicle that was significantly lower than it was supposed to be. The ad was listed for well over 24 hours and they had countless people come in to purchase a vehicle, only to have them switch the price and say they won’t honor it but will sell it for a different price. When I pointed this out, they blocked me on their Facebook page a refused to work with me or the others involved.

Don Sandbothe made my purchase hassle free very pleased with the friendliness of all the staff thanks to everyone I worked with Todd Erickson/Erickson's Heating & Air Conditioning

Great customer service would definitely work with this dealer ship again Very comfortable atmosphere. Very willing to work with us. Thanks to everyone we worked with

Grandson leased his first new vehicle last week. a 2019 Dodge Ram ..4 hr process. Test drove two new units off the lot. Part of pitch was “ all our new pickups get a Tonneu cover” which test units had. Made the deal, but they needed to get the unit from another dealer. Didn’t have a tonneau cover on it, but sales staff said they would work it out..maybe off another unit in Stock on their lot. Didn’t happen.. Grandson went to get pickup on Monday.. sales team pushed to close that deal w/o cover and did.. several discussions got nowhere.. $500 “their cost”.. good lesson learned — sales people ... Manager should have stepped up and made it good..

Traded 2014 Jeep Rubicon to a 2018 Jeep Rubicon Very pleased with the friendliness of the staff when looking at updating my 2014 jeep. Very good job .

Everyone was very helpful and kind. The customer service was a fun and happy experience I feel like I left with a perfect car for me and friends. They answered all my questions and made me feel like what I had to say mattered. Thank you all

In and out with a new vehicle in no time. Love it! Very friendly salesman. Finance team was also great. Recommending to my friends and family!

Recall for two items...….service found and additional item and updated it also. No other issues. Note that Sarah Seydel handled the whole issue fitting me into a very busy schedule Friday and noon.