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Reviews

Average Ratings

4.8
52 lifetime reviews.
  • Excellent experience

    Start to finish an excellent experience. Friendly staff, quality inventory and the best deal in a 500mi radius for the car I was searching for. Al...


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    Start to finish an excellent experience. Friendly staff, quality inventory and the best deal in a 500mi radius for the car I was searching for. Also as a USAA member their partnership with USAA made the financing process easy and drama free.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • BMW 335i

    Initial impression: first of all this review is based of my initial experience as I have only been two weeks removed from purchasing my BMW 335i. ...


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    Initial impression: first of all this review is based of my initial experience as I have only been two weeks removed from purchasing my BMW 335i. The begin with I was on the hunt for a 335 within distance and price point for about six months. I have ran into calling dealerships as soon as one comes available to find them sold within days of being posted. As soon as Eagle Automotives posted my 335i for sale, I requested additional information and photos as no photos were initially posted. Within a hour I had a reply and photos were posted the next day. The same day photos were posted I received a follow-up call from the general manager to gauge my interest. Through follow on conversations an appointment was setup since I was traveling from and different part of the state. Upon arrival to their lot. I found it easy to find via my GPS. The lot is situated on a decently traveled roadway but had no trouble getting into the lot. The lot itself is small for the amount of vehicles they provide. The 335 was parked for easy access which is a plus. You definitely need to call ahead and setup an appointment to have your car accessible prior to arrival. If not you may have to wait as they move vehicles around to get to what you are looking for. I arrived on a rainy day so they move a vehicle them were cleaning in one of their bays out and the 335 in so that I could view the car without getting rained on. Upon review of the car and discussion, the car was found in great condition. The car was recently received as a trade in, and title had not yet been transferred to the dealership. Disclosure allowed for managed expectation on the timeframe from purchasing to title received. Currently I'm still awaiting the title and as previously mentioned it has only been two weeks. After driving the 335 from DC to Eastern NC, the car impressed. You will receive a 30 day warranty from the dealer but all repairs will have to be done at the dealership. Not ideal for those that come from out of state as I did. While driving the 335 last week the check engine light came on. After getting the code checked and researching it could be equated to the thermostat. I could return to DC to have the issue fixed but as I said it is inconvenient to say the least for someone who is out of state. It's their policy and my only request would be to revise the policy to include a price cap reimbursement for repairs associated to the purchase of the vehicles within a time and distance for those that purchase from out of state. As of now I have not called the dealership about the issue because their policy specifically states repairs will be done in house. Not a big deal because if I purchased from a private party no warranty would be provided. My main concern is receiving the title with a timely manner. Once received and the timeframe in which it is received this review may be revised. But based on my initial impression I would recommend purchase from this dealership.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • BMW 335i

    Initial impression: first of all this review is based of my initial experience as I have only been two weeks removed from purchasing my BMW 335i. ...


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    Initial impression: first of all this review is based of my initial experience as I have only been two weeks removed from purchasing my BMW 335i. The begin with I was on the hunt for a 335 within distance and price point for about six months. I have ran into calling dealerships as soon as one comes available to find them sold within days of being posted. As soon as Eagle Automotives posted my 335i for sale, I requested additional information and photos as no photos were initially posted. Within a hour I had a reply and photos were posted the next day. The same day photos were posted I received a follow-up call from the general manager to gauge my interest. Through follow on conversations an appointment was setup since I was traveling from and different part of the state. Upon arrival to their lot. I found it easy to find via my GPS. The lot is situated on a decently traveled roadway but had no trouble getting into the lot. The lot itself is small for the amount of vehicles they provide. The 335 was parked for easy access which is a plus. You definitely need to call ahead and setup an appointment to have your car accessible prior to arrival. If not you may have to wait as they move vehicles around to get to what you are looking for. I arrived on a rainy day so they move a vehicle them were cleaning in one of their bays out and the 335 in so that I could view the car without getting rained on. Upon review of the car and discussion, the car was found in great condition. The car was recently received as a trade in, and title had not yet been transferred to the dealership. Disclosure allowed for managed expectation on the timeframe from purchasing to title received. Currently I'm still awaiting the title and as previously mentioned it has only been two weeks. After driving the 335 from DC to Eastern NC, the car impressed. You will receive a 30 day warranty from the dealer but all repairs will have to be done at the dealership. Not ideal for those that come from out of state as I did. While driving the 335 last week the check engine light came on. After getting the code checked and researching it could be equated to the thermostat. I could return to DC to have the issue fixed but as I said it is inconvenient to say the least for someone who is out of state. It's their policy and my only request would be to revise the policy to include a price cap reimbursement for repairs associated to the purchase of the vehicles within a time and distance for those that purchase from out of state. As of now I have not called the dealership about the issue because their policy specifically states repairs will be done in house. Not a big deal because if I purchased from a private party no warranty would be provided. My main concern is receiving the title with a timely manner. Once received and the timeframe in which it is received this review may be revised. But based on my initial impression I would recommend purchase from this dealership.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent experience

    I'm 23, I purchased my first "new" car (2011 BMW 335is) from Eagle Automotive in February of 2017 and I couldn't be more happy with the process. N...


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    I'm 23, I purchased my first "new" car (2011 BMW 335is) from Eagle Automotive in February of 2017 and I couldn't be more happy with the process. Not only did they have the car I was looking for, it was in fantastic shape, had low miles and was accurately priced! I drove down from CT to get it, but Guillermo said they'd pick me up if i decided to fly down. So that was cool. 3 months later, I've had zero issues with the car - it drives and feels brand new. From someone who was super nervous about buying their first new car AND driving out of state to go get it, I can assure you these guys will DEFINITELY take care of you.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Honest flawless transaction!

    Flawless transaction!! I was very nervous buying a vehicle from someone I didnt know in a different state but Guillermo and his team were great!! ...


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    Flawless transaction!! I was very nervous buying a vehicle from someone I didnt know in a different state but Guillermo and his team were great!! He explained everything kept it simple in a laid back zero pressure atmosphere. I did not need financing and we did most of the transaction over the phone on friday. He held the truck for us then we drove 5 hours to Arlington on saturday to test drive, sign the papers he had ready for us and pick our truck up ....Easy. Drove our new truck 5 hours to get home wheww that was a long day but worth it. LOL Our 2010 Expedition was just as he described. It was missing floor mats and Guillermo's Dad is mailing a new set to our house!!! Very nice!! Thank you! He is truly a man of his word. Dont let the fact that he is a small car lot make you nervous they are super nice and run a great trustworthy business!! Thanks Eagle Automotives you are awesome we love our new truck we named her Pearl!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Exceptional Experience Eagle Automotives Arlington

    Guillermo and his team at Eagle Automotive are professional and offer outstanding service. They provide a warm atmosphere and are very helpful. ...


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    Guillermo and his team at Eagle Automotive are professional and offer outstanding service. They provide a warm atmosphere and are very helpful. They even gave us a ride home!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Eagle Automotive

    I bought this car for my son. The staff at Eagle Automotive was very helpful. They picked me up at Pentagon City Metro in the car so I could test ...


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    I bought this car for my son. The staff at Eagle Automotive was very helpful. They picked me up at Pentagon City Metro in the car so I could test drive the car. The price was great. It needed a minor repair to pass inspection and the staff let me drop the car off and took me to the Metro so I could go to work. The repair was done quickly and passed inspection. The paperwork was compiled into an envelop and the transaction was quick. I highly recommend this place for nice used cars at great prices.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Experience

    I was on a mission to find a Subaru Outback and I found one at Eagle Automotives. I saw that a 2012 Outback was at the dealership and inquired o...


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    I was on a mission to find a Subaru Outback and I found one at Eagle Automotives. I saw that a 2012 Outback was at the dealership and inquired online whether it was still available. I received a prompt follow-up call from Guillermo confirming availability. I test drove and purchased that evening. Happy with the condition of the vehicle and it was a really fair price. Everyone was very professional and friendly. Initially, I was dreading the car buying experience; however, I had nothing but a great experience here. Thank you!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Buying a car

    I came to this amazing dealer ship just looking at a car to see how I like it and I took it home with me that night . They were understanding, gre...


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    I came to this amazing dealer ship just looking at a car to see how I like it and I took it home with me that night . They were understanding, great prices , they worked with me . My cat is really nice nothing is wrong with it rides great go to eagle automotive and spend your money the right way . they are all about business the process only took 1hr

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent Shopping Experience

    I just completed the purchase of a used Acura MDX. this was the first time I have actually gone shopping fro a car by myself and without exaggera...


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    I just completed the purchase of a used Acura MDX. this was the first time I have actually gone shopping fro a car by myself and without exaggeration I think this was an excellent shopping experience. Guillermo was fantastic and a pleasure to work with and his entire Team was very helpful in answering all of my questions and made the process simple and easy. On the whole, the owner is professional, knowledgeable, and personable. He gave me a great deal for the car I got and even threw in emissions testing for free!. He was very patient and thorough to answer all my questions and concerns--making my car buying experience actually exciting and enjoyable rather than stressful. The whole process went smoothly--from the first email inquiry, to the moment the I took the car home. I would look to them when I have new business and would definitely recommend Eagle Automotive to a friend!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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