Reviews
Crest Service department kept me informed of my progress
Crest Service department kept me informed of my progress and had me in and out of the dealership in record time! Logan was the best.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service from Logan.
Great service from Logan. We were unable to get the recall taken care of due to not having a tech available however we will bring it back in.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had a great experience shopping for a car at Crest
I had a great experience shopping for a car at Crest Cadillac, and Samuel made the process even more enjoyable and fun! Samuel, Kate, and the entire team at Crest Cadillac made me feel truly welcomed and made my car-buying experience easy and special!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Always great service by Logan.
Always great service by Logan. Professional customer service . Very happy being a customer. Timely and efficient.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nathan was Johnny on the spot.
Nathan was Johnny on the spot. Attentive to needs and requests I had. He communicated with me very well through the whole process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Logan does a great job of getting me in quickly with a
Logan does a great job of getting me in quickly with a loaner. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amazing service !
Amazing service ! Austin was really helpful with helping me pick exactly what I wanted and needed !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Maritza was fabulous.
Maritza was fabulous. She did not pressure the sale at all. She and all the employees made us feel right at home, they even bought us lunch. The entire transaction was flawless however my only gripe is they need to be more forward in advertising their hidden fees of window tint, GPS theft tracking, etc. It was an additional $1600. They should let the customer decide if they want this, I for one would rather have no tint on my windows.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your fantastic feedback, Chris! We're thrilled to hear Maritza and the team made you feel at home. Your input about transparency on additional fees is valuable, and we’ll certainly take it into account as we strive to enhance our customer experience. Enjoy your new ride!
Always had a good experience with Crest Cadillac Service.
Always had a good experience with Crest Cadillac Service. Chris did an excellent job with my vehicle. Completely Satisfied!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re thrilled to hear about your positive experience with our service team! Chris will be delighted to know his efforts made a difference. Thank you for your kind words and for choosing us for your vehicle needs!
Simple oil change and battery replacement took 4 days!
Simple oil change and battery replacement took 4 days! And I’m not mentioning the outrageous price for this simple maintenance
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Your feedback is greatly appreciated. Please reach out to our service director James Freel at jfreel@vtaig.com to further discuss your concerns.