Reviews
Friendly service, timely work completion.
Friendly service, timely work completion. Respectful and customer friendly. Service Advisor Monica Toombs is the absolute best. She makes the customer experience great each visit.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic feedback! We're thrilled to hear about your positive experience and appreciate your shout-out to Monica. Our team is dedicated to providing excellent service, and your kind words motivate us to keep up the good work!
We had a Great car buying experience.
We had a Great car buying experience. It was all because of our salesman Felix.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the fantastic feedback! We're thrilled to hear that Felix provided you with a great car buying experience. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts! Enjoy your new ride!
Alex was extremely helpful in the buying process.
Alex was extremely helpful in the buying process. He is very knowledgeable and we were able to get a deal done quickly. Additionally, Schuyler assisted with financing. He answered all my questions and explained everything in detail. The entire process was a great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your positive experience! We're thrilled to hear that Alex and Schuyler made the buying process smooth and informative. Your satisfaction is our priority, and we appreciate your feedback. Enjoy your new ride!
Everything went smoothly and I was kept informed as
Everything went smoothly and I was kept informed as maintenance was completed. Wait time was as expected.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
What Others Say Everything went smoothly and I was kept
What Others Say Everything went smoothly and I was kept informed as maintenance was completed. Wait time was as expected.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic feedback! We're thrilled to hear that your experience was smooth and that you felt informed throughout the maintenance process. Your satisfaction is our priority, and we appreciate your support!
Always treated with courtesy and respect Professional
Always treated with courtesy and respect Professional and knowledgeable team Work done efficiently and correctly
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Baileys! We’re thrilled to hear about your positive experience. Our team takes pride in providing professional service and ensuring every visit is efficient. Your feedback motivates us to keep delivering our best!
There is NO more noise coming from my dash anymore.
There is NO more noise coming from my dash anymore. The NO content has come back and that means i can't use buttons on steering wheel and have to use the dash to change songs etc.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your experience! We're thrilled to hear the noise issue has been resolved. If you have any more feedback or need assistance, feel free to reach out to James Freel, our Service Director, at jfreel@vtaig.com.
Great service always working with Crest Cadillac.
Great service always working with Crest Cadillac. The service dept gets us in and out quickly, keeping us updated through the process.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the fantastic feedback! We're thrilled to hear that you consistently experience efficient service and effective communication. Your satisfaction is our priority, and we look forward to serving you again soon!
Professionalism helpful aggressive willingness to help
Professionalism helpful aggressive willingness to help compassion concerning know how to make good deals without pressuring
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your fantastic feedback! We're thrilled to hear that our team's professionalism and approach made your experience enjoyable. We strive to create a supportive environment while ensuring our customers get the best deals. Your support means a lot to us!
Shawn always take excellent care of all of my needs.
Shawn always take excellent care of all of my needs. His communication is excellent and prompt. I love the service department at Crest!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic feedback! We're thrilled to hear that Shawn has provided you with excellent service and communication. Our service department is dedicated to ensuring a great experience for all our customers. We appreciate your support!