Skip to main content

Crest Cadillac Frisco

(1,487 reviews)
Visit Crest Cadillac Frisco
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–3:30pm
Sunday Closed Closed
New (972) 535-8422 (972) 535-8422
Used (972) 468-8338 (972) 468-8338
Service (972) 954-1030 (972) 954-1030

Reviews

(1,487 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crest Cadillac Frisco from DealerRater.

Want to share your experience with this dealership?

Write a review

Crest Cadillac service staff a professional,

Crest Cadillac service staff a professional, knowledgeable and always a pleasure to do business with. Highly recommended.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic feedback! We're thrilled to hear that our service staff made your experience enjoyable. We appreciate your recommendation and look forward to serving you again in the future!

Bret captured our business by doing the important things

Bret captured our business by doing the important things well. He communicated often and was upfront about what was within and out of his control. This was a pleasant surprise to other dealerships who experienced we have had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic feedback! We’re thrilled to hear that Bret provided such excellent service and communication. Your experience means a lot to us, and we’re glad to stand out among the competition. Looking forward to serving you again!

Great experience.

Great experience. Ty is always easy to work with and makes sure to update throughout the process

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback! We’re thrilled to hear you had a great experience and that Ty provided excellent service. Keeping our customers informed is a priority for us. We appreciate your support!

Outstanding Experience at Crest Cadillac - Highly

Outstanding Experience at Crest Cadillac - Highly Recommend! My recent vehicle purchase at Crest Cadillac was an absolute pleasure from start to finish. Every single person I encountered at the dealership was incredibly friendly and welcoming, creating a truly positive atmosphere. I had the distinct pleasure of working with Samuel Dixon, who assisted me with my vehicle purchase. Samuel truly exemplifies what great customer service should be. He listened attentively to all my needs and concerns, taking every single one into consideration. His knowledge of the vehicles was exceptional, and he approached the entire process with utmost professionalism. Thanks to Samuel and the entire friendly team at Crest Cadillac, my car-buying experience was smooth, enjoyable, and stress-free. I highly recommend Crest Cadillac to anyone looking for a new vehicle and a dealership that prioritizes its customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We’re thrilled to hear that your experience was enjoyable and that Samuel and our team made a positive impact. Your recommendation means a lot to us, and we look forward to serving you again in the future!

I have always been greeted with respect from the guys in

I have always been greeted with respect from the guys in the service bay all the way to the people who finished the paperwork.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We're thrilled to hear that our team provided you with respectful and attentive service. We strive to create a welcoming experience for all our customers and appreciate your feedback!

Great experience as always.

Great experience as always. Very communicative and we felt like we were the only ones they were assisting.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic feedback! We're thrilled to hear you had a great experience and felt prioritized during your visit. Our team strives to provide excellent communication and service, and it's wonderful to see that reflected in your experience. We look forward to welcoming you back!

Great experience, good communication and quality work.

Great experience, good communication and quality work. Also very easy to pay bill online which is nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic feedback! We're thrilled to hear you had a great experience and found our communication and online payment process convenient. Your satisfaction is our priority, and we look forward to serving you again!

I always take my Cadillac to dealership for any kind of

I always take my Cadillac to dealership for any kind of service needed. They always take great care of my car. Bryan O is a fantastic Service Manager.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic review! We're thrilled to hear that you trust us with your Cadillac and that Bryan O is making a positive impact on your experience. We appreciate your loyalty and look forward to serving you again!

Very professional Monica took care of me.

Very professional Monica took care of me. My car was done so fast. I did not have time to sit down and wait. I would recommend Monica!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the fantastic feedback, Jeremiah! We're thrilled to hear that Monica provided you with such quick and professional service. Your recommendation means a lot to us!

Good, next time if you want a review you will have to

Good, next time if you want a review you will have to include a gift card.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review, Danny! We appreciate your feedback and always strive to enhance the experience for our customers. We'll keep your suggestion in mind for future promotions. Looking forward to seeing you again!