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Crest Cadillac Frisco

(1,490 reviews)
Visit Crest Cadillac Frisco
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–3:30pm
Sunday Closed Closed
New (972) 535-8422 (972) 535-8422
Used (972) 468-8338 (972) 468-8338
Service (972) 954-1030 (972) 954-1030

Reviews

(1,490 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crest Cadillac Frisco from DealerRater.

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Bryan was great and easy to work with.

Bryan was great and easy to work with. He helped me navigate though the things my vehicle needed and got me in and out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic feedback! We're thrilled to hear Bryan provided excellent service and made your experience smooth. Your satisfaction is our priority, and we look forward to assisting you again in the future!

Bret was awesome!

Bret was awesome! He’s a true “car guy”. Highly recommend. I’d buy from Bret again.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the fantastic review, Will! We're thrilled to hear Bret made your experience enjoyable. Our team is passionate about helping customers find the perfect vehicle. We look forward to seeing you again for your next purchase!

My service advisor Brian Oldham did a great job.

My service advisor Brian Oldham did a great job. Everything went smoothly. What else do you want me to say.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic feedback! We're thrilled to hear that Brian provided you with smooth and excellent service. Your satisfaction is our priority, and we appreciate you taking the time to share your experience.

Service was great and completed quickly!

Service was great and completed quickly! The service personnel are very nice. Thank you very much?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic feedback! We're thrilled to hear you had a great experience with our service team. Your appreciation means a lot to us, and we're always here to provide top-notch service. Looking forward to seeing you again!

Dealership is great, but Bret he’s freaking awesome!

Dealership is great, but Bret he’s freaking awesome! We’ve gotten 2 cars with this one we just makes it 3 & we only want to work with Bret! Thank you Bret!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We’re thrilled to hear you had such a positive experience with Bret! It’s fantastic to know that you trust him for your car purchases. Thank you for being a loyal customer and for your kind words! Enjoy your new ride!

This is my third time purchasing a vehicle from Austin at

This is my third time purchasing a vehicle from Austin at Crest Cadillac, and once again, he delivered an exceptional experience. Austin truly understands how valuable my time is and always goes above and beyond to make the process smooth, efficient, and stress-free. He consistently takes excellent care of me, listens to my needs, and ensures everything is handled with professionalism and care.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We're thrilled to hear about your positive experiences with Austin. Providing exceptional service is our priority, and it’s great to know he consistently meets your expectations. We appreciate your loyalty and look forward to assisting you again in the future!

I always have the best experience with Crest Frisco, and

I always have the best experience with Crest Frisco, and trust them with my vehicle.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We're thrilled to hear that you consistently have great experiences with us. Your trust means a lot, and we look forward to continuing to provide excellent service for your vehicle!

Great and friendly service!

Great and friendly service! Thank you for always being honest about what is happening with my vehicle and giving me options

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you! We're thrilled to hear you had a great experience with our team. Honesty and transparency are important to us, and we're glad you felt that during your visit. We appreciate your support!

Logan is always responsive and helps with any situation

Logan is always responsive and helps with any situation we are in. I will always use Logan for any vehicle issues!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic feedback! We're thrilled to hear that Logan consistently provides you with great support. Your trust means a lot to us, and we’re here to assist you anytime you need.

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Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your feedback is greatly appreciated. Please reach out to our service director James Freel at Jfreel@vtaig.com to further discuss your concerns.