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Crest Cadillac Frisco

(1,490 reviews)
Visit Crest Cadillac Frisco
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–3:30pm
Sunday Closed Closed
New (972) 535-8422 (972) 535-8422
Used (972) 468-8338 (972) 468-8338
Service (972) 954-1030 (972) 954-1030

Reviews

(1,490 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crest Cadillac Frisco from DealerRater.

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Excellent service.

Excellent service. Everyone was super professional. Everyone was efficient. Was very grateful I was able to get a loaner.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our team and appreciated the loaner service. Your satisfaction is our priority, and we look forward to serving you again!

Chris was very helpful and responsive!

Chris was very helpful and responsive! The team made sure to have our vehicle ready on the date they gave.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We're thrilled to hear about your positive experience with Chris and our team. We always strive to provide excellent service and ensure everything is ready for our customers. We appreciate your feedback!

Great service!

Great service! Excellent communication, prompt and courteous. Love that my Escalade comes back detailed. Well done!

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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic feedback! We're thrilled to hear that you enjoyed our service and communication. We take pride in making sure your Escalade looks its best. Looking forward to serving you again!

Buying a vehicle at Crest Cadillac was a relaxed and

Buying a vehicle at Crest Cadillac was a relaxed and stress free experience. Five stars.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We're thrilled to hear that your vehicle purchase was a relaxed and stress-free experience. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts. Enjoy your new ride!

I received quality care during my service appointment at

I received quality care during my service appointment at Crest Cadillac. Everyone was helpful and professional!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Saved the pickup for me so I could drive down from Tulsa

Saved the pickup for me so I could drive down from Tulsa to buy it. Thank you!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We are thrilled to hear that we could assist you in securing your pickup. Our team strives to provide exceptional service, and it's rewarding to know we met your expectations. Safe travels and enjoy your new vehicle!

The guys there are great and Bret was amazing.

The guys there are great and Bret was amazing. His customer service was excellent and he took his time and explained all the details every step of the way.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We are thrilled to hear that you had a great experience with our team and that Bret provided you with excellent customer service. We strive to ensure that our customers feel informed and supported throughout their journey, and it's rewarding to know we met that goal for you. We appreciate your kind words and look forward to assisting you again in the future!

I received great care when I had my car serviced at Crest

I received great care when I had my car serviced at Crest Cadillac. Everyone was very helpful and professional.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic feedback. We’re thrilled to hear you had a great experience with our service team. Our goal is to provide top-notch care, and it’s wonderful to know we hit the mark for you.

Arman made the service experience easy, quick and without

Arman made the service experience easy, quick and without any hassles. Appreciated ability to work while I waited. Thanks!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Tom, for your wonderful feedback! We're thrilled to hear that Arman provided you with an easy and efficient service experience. It's great to know that you were able to work while you waited. We appreciate your support and look forward to serving you again in the future!

Crest Cadillac provides a winning experience with Alex

Crest Cadillac provides a winning experience with Alex Duckworth! He is a 5 STAR team member in every aspect possible. I highly recommend asking for him specifically. He has a natural ability to connect with people while sharing his passion for cars. Alex has extensive vehicle knowledge and memory retention regarding his guests and their wants/needs in a vehicle. The sales management team (price/negotiations) were not as transparent as I expected, but Alex worked to reach the final agreement as quickly as possible. Schuyler assisted me in wrapping up the details. I ended up with a beautiful choice! Thank you, Alex!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Lesli, for your wonderful review! We are thrilled to hear that you had such a positive experience with Alex Duckworth. His ability to connect with customers and his extensive knowledge truly make a difference, and we’re glad to hear he was able to assist you in finding the perfect vehicle. We appreciate your feedback regarding the sales management team and will take it into consideration. Enjoy your beautiful new vehicle!

Dealer response

Thank you, Lesli, for your wonderful review! We are thrilled to hear that you had such a positive experience with Alex Duckworth. His ability to connect with customers and his extensive knowledge truly make a difference, and we’re glad to hear he was able to assist you in finding the perfect vehicle. We appreciate your feedback regarding the sales management team and will take it into consideration. Enjoy your beautiful new vehicle!