WBM of Arlington

Dealership was okay but was very slow on mailing me my license plate service was subpar

After connecting with the Tony, the sales manager, I set up an appointment to see the car. The sales team was friendly and welcoming. I will disclose that I take an extremely detailed in my approach to buying a used car. Tony and his team accommodated my request to put the car on a lift, talk to his service manager, and get the car inspected in Maryland because the requirements are different state to state. In addition, Tony was flexible and straight shooting about the cost of his car and extremely transparent when discussing terms. Tony went the extra mile and addressed my concerns regarding specific items that caused the car to fail Maryland inspection. What I valued the most, was Tony's honesty during the process. Don't get me wrong the sales team are salesmen because they need to sell a car. But the experience was good because Tony went out of his way to be creative in order to make a deal. All in all it was a good experience.

Seem very honest and straight forward car dealership. I would do business with again! A++

Very unprofessional. Took my info and ran credit, but once I started to inquire about why I was offered the higher interest rate with excellent credit, was told that he could actually cut the in half. From there I think he didn't want my to get the truck, bcuz I asked about lowering it's price. Lied every time i called, he was all of a sudden on another line, and then finally had someone tell me the truck was sold, but a month later it's still on all the car sites, bad business, that's why I don't mess with side lots

These guys are amazing man I don’t even write reviews. But after coming from there I had to. Go and ask for arash and he will make anything work for you

I bought a car only a month ago and already the transmission is gone. They knew about this!!! Got stranded and they told me basically deal with the vehicle!! DO NOT GO HERE!! YOU WILL REGRET!!!!!!

2014 Maserati Quattroporte still for sale on website. I called, they said come on in-it's still for sale. I came in (car was there)and its just been sold and being shipped to Dubai, yeah right! NO, I don't wanna see anything else. Now the problem is, this was over a month ago and the car is still for sale on the website until you get there. Now to be fair, alot of used car dealers are doing this now, baiting you in on a great price car but what about my time, hope and gas I lost on some B.S chase. They might finally take the ad down after this and that's all I want for the next guy.

I called ahead to make sure the vehicle I was interested in was still available the sales Rep Eddie took my name and number and told me to ask for him . He assured me the vehicle would be there and that he would be happy to help. I called to notify Eddie that we were on our way and he again confirmed the car was there . We traveled all the way from another state to come check the vehicle only to fines out that when we got there Eddie told us he had sold the vehicle.He never called to inform while we were on our way that the vehicle was no longer available and showed little remorse for waiting our time and gas . He then tried offering us a totally different vehicle completely different from the one we were interested and higher in price . I told him how inconsiderate he was for waistline out time and walk out. Another customer who has just purchased a car for his wife informed us that they were con artist and sold him a lemon and that they were not willing to fix any of the issues even though he had recently purchased the vehicle. I think their actions as sign not to do business with this dealership.

Drive from Upper Marlboro to purchase a vehicle. Prior to going they said the Audi Q7 was available and I told him I’d be on my way. Got there and the duke Eddie said “Oh it just sold” “but I have a BMW X5 available”. I didn’t want an X5, I wanted what I inquired about. Wasted time and gas when they could have called to tell me someone else was buying it. Bunch of Liars. On my way out a customer who had already brought a car there says to me “I don’t recommend buying a car here”. They said, and I quote, “I’ve had problems ever since”. FOH

Traded an old classic for a newer model truck, the staff worked with me to get the vehicle through MD inspection and paid for additional work needed to make the truck right. Very professional staff, welling to work with you so you are happy. Thanks for an exceptional car buying experience.