Reviews
Great place to buy used car, got excellent care
NO hassle, internet deal with up front price quote via e-mail and showroom experience great, took about an hour for entire transaction including paperwork . Staff friendly and very thoughtful! Gessin ex no 111 was great, would recommend him any time.Sales manager Tony & title guy also very helpful, clean car , very happy with deal, In-house finance assistance fast and easy , thanks for everything
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Car lot full of limons
If your in the market for a car that has parts missing, engine problems, ect. You have found it! this dealer has a lot full of limons!
- Customer service 2.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
A square deal
Found a high mileage version of a car I'd been searching for and had a good buying experience. My sales rep was new, so a more seasoned colleague chipped in where necessary to move the process along. Earnest, focussed on satisfaction. Genuinely excited for me about the car. This firm has been in business for decades. You don't last if you don't deal straight. I gather they have excellent relationships with the dealer community for inventory. I endorse them with no reservations.
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent service by Mr. Antonio ferrari
Mr. Ferrari is an excellent sales representative of WBM of Arlington, no pressure, answered my questions honestly, very professional gentleman Looking for used car, do your self a favor call WBM and ask for Antonio, you will be glad you did
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service From our Sales Representative
Our experience at WBM was great we bought two cars from them and have told all our friends and family what great sales Rep, we got, I personally would by a 3rd car from them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Love My 2009 Porsche Boxster S
I bought a 2009 Porsche Boxster S from WBM. The entire process went very smoothly. I negotiated my price over phone with WBM's number one salesman Gessin and sales manager. WBM was willing to lower price and a deal was struck. I drove 4hrs plus from Pittsburgh PA to Arlington VA to inspect and test drive the car. The car was in the perfect condition as Gessin had explained to me over phone. Needless to say I drove car back to Pittsburgh and I'm currently enjoying my 2009 Porsche Boxster S. Thank you Gessin and WBM for a wonderful experience. Fred
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A GREAT overall buying experience
If I ever want to buy another used car, I will head back to WBM in Arlington. Bought my 03 Tbird from them and the experience was about as painless as this usually debilitating experience can get. I would highly recommend you speak to Mr. Ali or Haroon. NO PRESSURE sales. Before buying, I was able to take the car to my own mechanic and have it checked out. Any issues that were detected and dealt with. As an example, one front bushing needed replacement, and Mr. Ali replaced both at no cost to me. Also, got my car at a GREAT PRICE. Very fair cost, great customer service in every aspect of the transaction. HIGHLY RECOMMEND THESE GREAT FOLKS.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Customer Service
Gessin, is a five star salesmen. I got a great car at a great price and I'm loving the moment This is the first review I've ever written
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mr. Ben Y
Excellent service , will buy again from you, friendly staff, professional service after the sale, responding dealer in a timely manner.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hard Workers!
WBM was a great buying experience, they have all the needs right in the dealership. I was struck at the amount of laughter and smiles inside their office, and am glad that i traveled over 3 hours to deal with them. Cars were clean, well maintained and these guys are honest hardworkers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase