Reviews
My new explorer
I enjoyed shopping for my new vehicle at Waxahachie Ford. We had bought another SUV in 2015, they gave us a great deal on our trade in and on the new SUV. Ilove the service department also, but they can run behind from time to time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Laurie, thank you for your kind words and congratulations on your new Explorer! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Service Dept. Waxahachie Ford
Brought car in for oil & filter change plus fuel filter. Was told in the beginning might be 1 1/2hrs but I settled in their nice waiting room and had some popcorn and car was ready before an hour. The service tech was very nice and polite and checked me out and I was on my way.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Vehicle Repairs
Nick Burgess was nice and professional I came to get a recall taken care of made appointment for next day when I came everything was taken care of and in a timely manner . He was very welcoming,and had very good customer service I would definitely recommend this dealership .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil change
I was only having my oil changed this time but the service person was very helpful.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We really appreciate you taking the time to leave us feedback on your visit! We hope to be of service to you again! Take care!
Oil change
Fast service! Very friendly I will recommend friends
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dorely, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
Service department
Always friendly great service team. Basic maintenance completed, with future maintenance needed to maintain the vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
REPAIR
nick was great to work with he took care of all my concerns.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I love this place
Everything was wonderful. I love Waxahachie Ford!!!!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ford18
Corey and the staff was excellent, I would recommend someone coming to Ford's place to buy a new car or used car the staff is great
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Love it!
We had a wonderful experience as always! Justin Bowers is helpful, he listens to what we want and is honest about pros/cons of specific vehicles.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks, Andrea! We're glad to hear that you consistently have a wonderful experience with us! At Waxahachie Ford, we value our customers and we look forward to seeing you on your next visit. Take care!