Reviews
Dustin Hambrick, Sales Manager
Previously wrote about Eric Nelson, my excellent salesman. Also dealt with Dustin Hambrick in finance. Very trustworthy. Ask for Dustin if financing. He will be very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Gary, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
Eric Nelson Internet sales manager Waxahachie Ford
Eric was knowledgeable, answered all questions promptly, and was allowed to make a good deal on the F150 purchased. Ask for Eric Nelson, you won't be disappointed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Gary, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great job!
Ford took good care of my Escape when it was time for some service work. Not only did the service agent keep me informed on the status of the car on a regular basis, but the texting system of updates was a welcome thing.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service received
Charlie Lewis, Jacob Street, Jared Martin, Kevin and Scott, diesel techs, Doug, Stan, Angelica, and all the folks at Waxahachie AutoPlex take care of me as family. It's always a total pleasure to spend time at this service facility. Thanks to the employees.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Herb, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. We hope you continue to choose Waxahachie Ford for all your vehicle needs! Take care!
Happy customer here!!
Orlando was very helpful and knowledgeable! Super customer service! I would definitely recommend this dealership! They go the extra mile to assist you with your auto search.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oil change
Mike was very helpful and suggested other items I needed for my vehicle as well as gave me a quote should I choose to do those with ford.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We really appreciate you taking the time to leave us feedback on your visit! We hope to be of service to you again! Take care!
Great service
Great experience, as always. Superior services. Would highly recommend
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jeremy, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. At Waxahachie Ford, we value our customers and we look forward to seeing you on your next visit. Take care!
TBritten
Very Professional! Great communication! Would recommend the Service Department!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Waxhachie Ford
The experience was awesome. They taken care of me and my car. Great job Mike from Waxahachie Ford.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Awesome place
Super friendly and quick to help you. Love the new place.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase