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Waxahachie Ford

(961 reviews)

Reviews

(961 reviews)

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Review

Professional and courteous staff. Seamless process and Justin was one of the best salesman I have ever dealt with. I highly recommend Waxahachie Ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks so much for your positive feedback, Shawn! We really appreciate your kind words and recommendation, and we hope to see you here again in the future!

f 250

did not expect to purchase my truck just yet, but Andrew Wilton did a great job. he was able to show me the vehicle that best fit my needs and went right to work making the deal fit my needs as well. so great job Andrew

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Customer

Always buy my trucks from there and will continue to buy only there. Very Satisfied

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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This place rocks!

I was taken care of by Jennifer, she was absolutely incredible! She was very sweet!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Esmerelda, we are happy we could could make your experience a positive one! We hope to be of service to you again! Take care!

Oil change

Javier made the appointment for me. He?s in service there. In and out quickly plus Javier made sure it was put through the wash. A much needed thing! Thanks to him! Great work ethics he has.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Kolton

Our salesman was great and got us what we wanted! The financial we met with was great as well. Both very helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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customer

my appointment was made online, and the service department took the appointment by heart and serviced my vehicle in a timely matte with a rotation of the vehicle's tires .....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Purchase and service

Great job! Always friendly and helpful... way to go Autoplex!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent

Service from start to finish was excellent, with an eye towards the customer?s needs and not just internally.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Amanda, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. We hope you continue to choose Waxahachie Ford for all your vehicle needs! Take care!

35k Service

Went to Waxahachie Ford for my 35k service on my vehicle. My Service Advisor Nick Burgess was awesome as always, he got me in quick and out in no time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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