Reviews
This purchase is the second vehicle that we purchased
This purchase is the second vehicle that we purchased from this particular Ferman dealership. Always a pleasant experience. Terry Light was fantastic to work with, he worked hard to get us out the door as we were on a very tight schedule.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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Sean was able to get me in early and done quickly.
Sean was able to get me in early and done quickly. I was very appreciative.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Anthony met me as soon as I drove in.
Anthony met me as soon as I drove in. He inquired about my service needs, recorded the pertinent data, and took photos of my vehicle. The vehicle was immediately taken to the service center. He informed me of the progress and suggested that I consider buying tires. Inquired when the next tire sale would occur. Service was completed within 1 1/12 hours. My only disappointment was that the dealership had instituted a service charge for using a credit card. I initially booked the service online with a follow-up call from the dealership. In neither the online booking nor phone call was I informed of the extra charge. Anthony had to deliver the news.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Joey was fantastic.
Joey was fantastic. He communicated well what services my car needed and what services could wait. He went above and beyond to get my car ready as quickly as possible.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Very competent in assessing and fixing my Jeep Wagoneer,
Very competent in assessing and fixing my Jeep Wagoneer, good maintenance team. I will continue to use Ferman Jeep for my services, highly recommend. Only issue I had was the wait for an actual service appointment but once I got in everything was smooth!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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My experience with the purchase of a used Ram truck was
My experience with the purchase of a used Ram truck was exceptional. The salesman made sure the truck was clean and full of fuel.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
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Professional and quick; I appreciate their quality of
Professional and quick; I appreciate their quality of service, technical and customer Thanks Ferman Chrysler Jeep Dodge RAM
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Best dealership experience ever!
Best dealership experience ever! My sales guy Chris was fantastic as well as finance guy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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Germaine answered all my questions truthfully which was a
Germaine answered all my questions truthfully which was a pleasant surprise. No hidden fees and took the time to listen
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
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From drop off to diagnosis to fixing the problem the
From drop off to diagnosis to fixing the problem the process was very efficient and I was always kept informed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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