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Ferman Chrysler Dodge Jeep RAM

(2,618 reviews)
2021 state dealer award
View 9 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award

Reviews

(2,618 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Chrysler Dodge Jeep RAM from DealerRater.

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The dealership is huge and has a lot of vehicles to

The dealership is huge and has a lot of vehicles to choose from and the staff is super friendly. I highly recommend buying from them and I will be back for my next vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

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Fastest oil change at a dealership I have ever

Fastest oil change at a dealership I have ever experienced. My service advisor was amazing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

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I do think the services performed at the dealer are

I do think the services performed at the dealer are expensive. The reps are knowledgeable and polite. They seem to care about good service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
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Dealer response

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If you are looking for a new Jeep or a new Dodge Their

If you are looking for a new Jeep or a new Dodge Their inventory is huge and a pleasure to work with in purchasing your new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

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George was very professional, knowledgeable and went

George was very professional, knowledgeable and went above and beyond in assisting me with my vehicle purchase!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

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It was easy to make an appointment.

It was easy to make an appointment. Brian helped to break down and explain the services recommended.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

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Anthony was very helpful and fast!

Anthony was very helpful and fast! He also kept me informed as to the progress of the service of my mini van.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Friendly and knowledgeable staff.

Friendly and knowledgeable staff. Terry Light was amazing. He went above and beyond. Continues to reach out to see if I need any assistance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

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One of the best dear in town and very professional on

One of the best dear in town and very professional on service with the most knowledgeable technicians

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

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Consumer response

Best dear to have your jeep serviced the staff is very professional and they will always guide you in the right direction and will always explain everything to you and always up front

Brian and the team did a great job with the oil change in

Brian and the team did a great job with the oil change in my jeep. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!