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Vernon Auto Group

(6,740 reviews)
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Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 state dealer award
View 39 awards
2024 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (940) 227-4268 (940) 227-4268
Used (940) 227-4402 (940) 227-4402
Service (940) 227-4823 (940) 227-4823

Reviews

(6,740 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vernon Auto Group from DealerRater.

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Easy to work with, good followup and great prices! I...

Easy to work with, good followup and great prices! I made this purchase while in Costa Rica and had no problems with the transaction. The car was ready for us as promissed when we arrived to pick it up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the feedback! It was a pleasure doing business with you. Thank you, Vernon Auto Group

I highly and continue to recommend this dealership to...

I highly and continue to recommend this dealership to friends and coworkers on Sheppard AFB. Based on our our Dodge Ram purchasing experience you can expect a return for a Dodge Dart that our daughter has been saving up for here in the next few months!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks, We greatly appreciate it! It was a pleasure getting to do business with you, and we definitely look forward to it in the future! Thanks again! Thank you, Vernon Auto Group

My experience at Vernon Auto Group was pain free Victor...

My experience at Vernon Auto Group was pain free Victor Overby was very knowledgable, friendly, and patient we me and my family. He understands the investment a family will be making when buying a new vehicle.He helps you every step of the way to make sure it is what you want and will work to make sure you are satisfied with it before you buy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! Victor is definitely a great asset to our team. We enjoyed doing business with you and look forward to it in the future. Thank you, Vernon Auto Group

Bought my RAM Lone Star over the phone. Told them what I...

Bought my RAM Lone Star over the phone. Told them what I wanted in a truck, what I wanted for my trade in and they made it happen. I drove to Texas, picked up in less than an hour, drove back. Best vehicle buying experience I have had, and I have purchased over 10 cars and pickups over the past 25 years. Oh yea, and the RAM 3500 4x4 Lone Star is nice!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! It was definitely a pleasure having the opportunity to do business with you! Let us know if you ever need anything. Thank you, Vernon Auto Group

Great service and great people!

I always buy from Chris Dunson. He works hard to give me the best deal. I would recommend Vernon Auto Group for anyone looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Chris is a great asset to our team. It was great doing business with you. Thank you,

I always buy from Chris Dunson. He works hard to give me...

I always buy from Chris Dunson. He works hard to give me the best deal. I would recommend Vernon Auto Group for anyone looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Chris is a great asset to our team.. we appreciate the kind words! We definitely look forward to our next visit! Thank you, Vernon Auto Group

They gave me the best deal by far! I received 9000 more...

They gave me the best deal by far! I received 9000 more the trade in! Also the price was a lot better. The warranty forever is a good deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We enjoyed doing business with you! Thank you, Vernon Auto Group

I was skeptical of buying over the internet. Vernon did a...

I was skeptical of buying over the internet. Vernon did a great job. Probably one of the best experiences in buying a car I have ever had. Ralph was prompt, knowledgable and professional. They delivered my truck 350 miles to me and picked up my trade in. I would certainly buy from them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving such positive feedback! We enjoyed having the opportunity to do business with you and look forward to it again in the future! Thank you, Vernon Auto Group

Drove from Ohio to Texas to get this truck, Victor was...

Drove from Ohio to Texas to get this truck, Victor was very diligent in making and getting things done via the internet before I arrived. The process went fairly smoothly and Victor made me very comfortable while going through the sales process. At the end there were some scratches on the exterior and Victor was able to contact someone to take care of it on Saturday at 5pm which allowed me to get back on the road to head back to Ohio.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback! Victor is a great asset to our team. We enjoyed doing business with you. Thank you, Vernon Auto Group

Great place to do business

Every aspect of my experience was wonderful. I have referred others to the dealership and will continue to do business with them. Thanks for a non stressful experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We enjoyed having the opportunity to do business with you. We appreciate the referrals. Thank you,