Skip to main content

Vernon Auto Group

(6,739 reviews)
Visit Vernon Auto Group
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 state dealer award
View 39 awards
2024 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (940) 227-4268 (940) 227-4268
Used (940) 227-4402 (940) 227-4402
Service (940) 227-4823 (940) 227-4823

Reviews

(6,739 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vernon Auto Group from DealerRater.

Want to share your experience with this dealership?

Write a review

The staff was very friendly and made us feel right at...

The staff was very friendly and made us feel right at home. Chris did a great job and made the buying process a lot easier than some previous vehicles we've bought at other dealers. Definitely recommend to others in the market for a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We really appreciate the awesome feedback. Chris is a great part of our team. It was great doing business with you and look forward to seeing you in the future. Thank you, Vernon Auto Group

Yes, The people I had involved in this transaction were...

Yes, The people I had involved in this transaction were the best. Out of 42 vehicles purchased this was the best experience i have had. This was a nothing but positive experience. This is the reason 7 Alabama dealers lost the sale to Vernon Auto Group. Thankyou Dane.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, we really appreciate the awesome review. It was great having the opportunity to do business with you. Thank you, Vernon Auto Group

I had looked online for used pickups and found that the...

I had looked online for used pickups and found that the price we arrived at was a much better deal for a new pickup with Vernon Auto Group, than pickups that were 1-3 years old with as much as 45,000 miles on them. Terry Rutherford was very knowledgeable, helpful, considerate, and courteous during the entire process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, we really appreciate the feedback. Terry i a great asset to our team. Thank you,

This was a very easy buying experience. Derek Wilson was...

This was a very easy buying experience. Derek Wilson was great to work with, very knowledgeable, and always corresponded right away. Would definitely buy from them again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! It was a pleasure doing business with you. Derek is a great asset to our team. Thank you, Vernon Auto Group

the overall experience was great - Steve did a good job...

the overall experience was great - Steve did a good job and answered all of questions. It was well worth the drive and I am very pleased with the truck. I would gladly recommend Steve and the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We would like to thank you for the awesome feedback. We greatly appreciate it. Steve is a great team member! Thank you, Vernon Auto Group

We feel that we were treated fairly & honestly....

We feel that we were treated fairly & honestly. Everyone we worked with was extremely friendly & knowledgable. We didn't feel pressured at any time. We felt that we got a good trade-in amount. Cody was very friendly & helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! It was great doing business with you. Cody is a great asset to our team. We appreciate you taking the time for the kind words and look forward to seeing you in the future. Thank you, Vernon Auto Group

I am very pleased with my overall experience of my new...

I am very pleased with my overall experience of my new truck purchase from Vernon Auto Group. Everything was handled swiftly over the phone and by internet. They got my credit approved promptly, and even delivered my truck to Dallas for a reasonable fee. The driver filled the tank once he arrived in Dallas just before delivery. The price was the best I was able to find, and there wasn't a lot of hidden fees. I am recommending Vernon Auto Group to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We would like to thank you for the great feedback. We enjoyed doing business with you and look forward to it in the future! Thank you, Vernon Auto Group

Excellent Experience

transaction was real easy and fast.Jr was a great sales man.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We enjoyed doing business with you and appreciate you taking the time to write the review. We look forward to seeing you again. Thank you,

Great Experiance

Terry Rutherford was a great salesman. Price was great. Not tricks no gimmicks. they are one price which is really interesting. they do not negotiate. Strange idea for the car business, but if you think about it...what other good do you purchase that you have to negotiate? They really take the stress out of buying a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks! We appreciate the positive feedback! It was a pleasure doing business with you. Thank you,

This was my first experience purchasing a vehicle over...

This was my first experience purchasing a vehicle over the Internet. Let me tell you it was one of the easiest buying experiences I have ever had. Their prices are unbeatable and I didn't have to leave my home. The vehicle was delivered to my door as promised and it was just as I hoped it would be. I would highly recommend Jr. Cavillio to anybody. I will purchase my next vehicle from Vernon. Thanks, Rick S

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We greatly appreciate the awesome feedback! It was a pleasure having the opportunity to do business with you. We look forward to it in the future! Thank you, Vernon Auto Group