Skip to main content

Bommarito Volkswagen Hazelwood

(1,777 reviews)
Visit Bommarito Volkswagen Hazelwood
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2021 state dealer award
View 8 awards
2021 state dealer award 2020 state dealer award 2014 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (314) 266-7790 (314) 266-7790
Used (314) 312-4478 (314) 312-4478
Service (314) 227-1036 (314) 227-1036

Reviews

(1,777 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bommarito Volkswagen Hazelwood from DealerRater.

Want to share your experience with this dealership?

Write a review

Service Center

I would only recommend this dealership if you are buying a car from Andy or Scott. They were great! I bought my car 2 weeks ago and the console screen was malfunctioning and not turning on, so I brought it in to be looked at. Two guys in the service center were refusing to give me a loaner car while my car was being checked out. One guy was talking to me like I was stupid and the other guy wouldn't even acknowledge me. Andy ended up getting me a loaner car even though I was told first come first serve and there were none to be given out. When I was walked to the loaner car - every spot that said loaner on it, had a car parked in it. I will not come back to get my car serviced at this location. Very thankful for Andy and Scott!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Bria, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We would like to work towards a resolution, so if you are willing, please reach out to us at (314) 282-8376 to discuss this further.

After several trips to other VW dealerships we met Jason

After several trips to other VW dealerships we met Jason Kresko and he just became an instant rockstar! Terrific knowledge, honest about the state of the market, kept us informed all throughout our visit, no pressure to buy, and made sure we got a tremendous deal on the car. We have a new favorite dealer- Bommarito Volkswagon. We really have nothing but compliments for Jason. Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We been looking for a car and Andre came and trying to

We been looking for a car and Andre came and trying to give us what we need 😀 Passat Volkswagen is the best choice I give you a 5 star credit for all your hardworking and very professional thanks for helping us no doubt to recommend you to our friends and family 😃keep up the good work 😃😃😃😃from Michael B

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Cannot say enough about "Scott Riley"!

Cannot say enough about "Scott Riley"!! We test drove an Atlas Cross-Sportb and the rest is history.Going from a 16year old car,I needed loads of tutoring. I have been back a few times and Scott has been very helpful and patient (did I mention I'ma Senior Citizen). THANKS for all your"HELP" Scott.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Bought a certified vw online.

Bought a certified vw online. Sent multiple pictures back and forth. Came to a deal and bought the car looking at the CarFax in detail. No incidents reported. Bought the car and after about a month, finally had weather to wash it and found the driver side rear door is a darker color than the rest of the car! Multiple calls to my salesman and multiple emails to my salesman and a manager and all I get is crickets...No one responds back. They obviously knew it had damage enough to be painted and nobody gave me that info. Especially when I had specifically asked if there had been ANY damage. I'm dealing with their dishonesty through VW and they may have to take this car back. Either way, never buy from this dealer. They are far less than honest!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I came in to this dealership with my granddaughter...

I came in to this dealership with my granddaughter because I was afraid she would be taken advantage of due to her age. The young man who helped us was very polite and respectful to both of us. It made me feel a lot better. We did not buy a car yet but will return to see him when we are ready. His name was Jason and he sits by the front door.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Top notch team at Bommarito VW. Not only did they end up...

Top notch team at Bommarito VW. Not only did they end up helping my wife and I get the exact vehicle we were looking for, but Jason and the team were also great in helping me navigate my first "leasing experience". We live out-of-state also so the dealership's vehicle delivery service was much appreciated!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Jason and Scott were great! Couldn't be happier with my...

Jason and Scott were great! Couldn't be happier with my car or my experience there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Cannot say enough about the group of guys up there at...

Cannot say enough about the group of guys up there at Bommarito! I am still just blown away at the knowledge and professionalism that they offer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We have purchased 3 VW’s at Bommarito’s. We keep coming...

We have purchased 3 VW’s at Bommarito’s. We keep coming back, because they get things done and care about their customers. Bommarito has always met our high expectations. Les Johnson, our sales rep, is knowledgeable, professional and easy to converse with. Thank you Sargent Johnson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.