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Automall Collection

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (148 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (148 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automall Collection from DealerRater.

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It was okay, too forever to get the registration, as well

It was okay, too forever to get the registration, as well as they tried to avoid selling car we wanted

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very bad service.

Very bad service. Clearly lied about the condition of the car that they sold me. 1 month after I bought, engine shut down multiple times. 2 months down the line, noticed that car has a leaky roof. After 2 more months, noticed radiator, brakes pads and rotor needs to be replaced. Pathetic service, highly unprofessional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
3 people out of 3 found this review helpful.

I have purchased and traded in over a dozen cars at this...

I have purchased and traded in over a dozen cars at this dealership. They are so helpful so respectful and so fair I would never go to a big dealership ever again. I have never had a problem with any of the vehicles and trading them in is always done with ease respect and fairness.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

John was great! He was so officiant, got us in and out...

John was great! He was so officiant, got us in and out and was so accommodating! Will definitely do business with him in the future! Definitely recommend! -Julia Sorg, Audi Q3

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very quick to respond! Great service. Even the chairs in...

Very quick to respond! Great service. Even the chairs in there are super comfy! Alexander did a great job and I was able to leave with my new car in the same day!! Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I bought a car in February and decided I wanted a...

I bought a car in February and decided I wanted a different car in May. When I went back to trade it in, John offered me 3000.00 more than I paid for it!! Needless to say, I will be back in to see them the next time I am in the market! Beautiful selection of luxury vehicles! Easy and seamless transaction!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Competitive pricing and knowledgeable staff. John and Joe...

Competitive pricing and knowledgeable staff. John and Joe did a great job making the process easy. Joe followed up to be sure I was happy and to see if there was anything else he could do. Great customer service. Thanks guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very rude

They made me feel like I didn't belong in their store. I went towards the end of the day and they wanted to get home more than sell me a car. The owner/manager who sat behind the glass was a jerk. Would not recommend

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
1 person out of 1 found this review helpful. Did you?
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Dealer response

We apologies for the inconvenience but due to the pandemic and limited staff in the showroom, we mostly show vehicles by appointment. Please contact us if still interested to see a vehicle.

They were great from start to finish. Everything I asked...

They were great from start to finish. Everything I asked they help me with. Couldn't be more happy with their service. Ben was quick to call me back everytime I call. Thx

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Perfect car, perfect approach, easy sale! Lovely to come...

Perfect car, perfect approach, easy sale! Lovely to come and not have a hassle and actually have an enjoyable, supremely quick, easy and simple car buying experience! Beautiful products and great customer service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.