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Automall Collection

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (148 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (148 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automall Collection from DealerRater.

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Fast and friendly car buying experience

Went to Automall to look at a used BMW X5 and had a great experience. Randy was wonderful - no hassles! It took less than half an hour for the entire process and I picked the car up the following day. Would definitely recommend Automall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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worst follow up skills ever!

I have been searching for a car for several years, a BMW M3 M4, or Porsche 911 C4S. Every occasion I have had to reach out to these guys has left me disappointed... Their follow up system seems to be non-existent.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for the review but unfortunately after 3 years of responding to your emails, we finally decided it was best to respond when we get the Porsche 911 you are looking for. We will contact you as soon as we have your desired vehicle.

Bait and switch

Went here to visit two cars that were listed on cars.com and in their own website. Upon arrival I was told by one employee that they had one and the other was sold yesterday. Went inside and another employee told me they were both sold, one yesterday and one two days ago...busy Monday I said as their reports on what cars were sold on what day conflicted. Drove all the way over here, waisted my time.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

We apologies for your inconvenience but we do recommend to our potential customers to call for availability before they travel to our dealership.

I'm so happy

I bought a car from the Auto Mall Collection in Peabody . My salesmen J Patrick was very nice . He made me feel comfortable and made the process easy . I would recommend buying a car there . They have many beautiful cars .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Joe Tumbiolo of Auto Mall Collection

Up until now I likened the car-buying experience to a sharp stick in the eye … that is, until I met Joe Tumbiolo when I stopped into Auto Mall Collection simply to browse the cars. Joe greeted me on the lot, took the time to understand my needs, and then guided me to the cars that met those needs. I took delivery of my car this morning! Joe is the consummate professional and I will highly recommend him to anyone looking to buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Dealership and Customer Service

Great selection of high end Autos and exotic cars. John and Jonny were awesome to work with and very accomodating during the selection and sales process. We love the car and had a great time buying it. Would highly reccomend their dealership to friends and faimly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Wonderful Experience

Auto Mall collection has astounding cars, great prices and amazing customer service. Everyone I met with was very helpful and professional. Purchased and drove away with the car on the same day. Would definitely recommend this dealership to a friend, a family member or anyone looking to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Wonderful Experience

Auto Mall collection has astounding cars, great prices and amazing customer service. Everyone I met with was very helpful and professional. Purchased and drove away with the car on the same day. Would definitely recommend this dealership to a friend, a family member or anyone looking to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Thanks

Bought gwagon here. Jay is a very nice sales to talk to and transaction is smooth and welldone. Just took a bit long for the delivery of the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Car Shopping Made Easy

They had the right quality car, at the right price, that met my criteria, and exceeded my expectations. Salesman Joe Tumbiolo was up front, honest, and a low pressure salesman. Bought the car on the spot. Joe made one of my least favorite processes ( buying a car ) easy. DL

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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