Reviews
Write a reviewAmazing Dealership!!!
I had the best experience buying a car from the auto mall. Jay and all of the other sales associates were extremely helpful and bent over backwards to make sure that my buying experience was as seamless as possible. The caliber of cars that they have at their dealership is unlike any others that I had been researching. I would suggest you look no further when I comesto buying a car. I love my BMW and I will buy cars from here in the future and referrer all of my family and friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience, Great Cars!
AMAZING. I've been shopping for a car for about a year now, and have had not so pleasant experiences with dealerships. Auto mall is by far the best dealer I have been to, quality wise, price wise, and service wise. I never felt pressured or stressed, and I was quite intimidated showing up to such a high end dealer with my little trade in (Mitsubishi Lancer). They made me feel extremely comfortable and gave me top dollar for my trade (more than any other dealer has offered me) and were willing to work with me if my new car payments were still out of reach. I arrived to the dealer at 11:45am with two car options in mind, left the dealer by 2pm with my new BMW. I would recommend them to everybody, thank you so much Joel!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
High-End Cars with High-End Service
I've been shopping for a used car for eight months now. Automall Collection was by far the best dealer I have dealt with in this process in both quality of vehicles and their professionalism. The whole buying experience was very friendly in a no pressure atmosphere. Special thanks to Sales Representative Nick who went over and above in giving me everything I could of asked for in this deal and babysitting all of my paperwork till the end. Bottom line I find Automall Collection a place with high-end cars and high-end service. I would certainly refer this dealer to anyone looking for a great car and an excellent deal!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
High-end Cars High-end Service
I've been shopping for a used car for eight months now. Automall Collection was by far the best dealer I have dealt with in this process in both quality of vehicles and their professionalism. The whole buying experience was very friendly in a no pressure atmosphere. Special thanks to Sales Representative Nick who went over and above in giving me everything I could of asked for in this deal and babysitting all of my paperwork till the end. Bottom line I find Automall Collection a place with high-end cars and high-end service. I would certainly refer this dealer to anyone looking for a great car and an excellent deal!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great experience
I had a great experience buying a car from Joel. He made it very easy and stress free. Thank you so much Joel! They had a great selection of awesome cars. I would recommend anyone looking for a luxury sports car to go check these guys out.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It was easy and fast buying my Audi A7
I would recommend them to everybody great cars, no hassle A+ When I'm ready for a new car I will be back,for the 2016 a7
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Auto Mall Collection is the only place to Go for Luxury Cars
Look no further if you are seeking a luxury car at a great price with absolutely ZERO pressure....Auto Mall Collection is the only place to go! In the past, I have purchased cars exclusively at auctions and stayed clear of dealerships. I saw the luxury cars on the the lot of Auto Mall Collection and thought I would take a chance....what a great decision! I walked into Auto Mall Collection and was greeted by Joel. I told him I was looking for a BMW 535xi that was a few years old, low mileage (35-40 miles), one owner, and no accidents. Joel stated they did not have that car out on the lot in Peabody, however, he brought me over to speak with John, the Manager, and John went online to see if their Dedham, MA location had a car that met my requirements. John informed me they had a car in Dedham (2013 BMW535xi 36,000 miles and one year left on the BMW Manufacturer's Warranty) and they would be glad to bring it up to Peabody for me to test drive the car. I test drove it with Joel and the car ran beautifully, however, I noticed the front rotors and pads needed to be replaced. Without hesitation, Joel said we will replace those for you. I moved forward with purchasing the car and then brought the car to my mechanic to have him check out the car. He gave me the thumbs up on the car and congratulated me on purchasing a great car. Joel is the ultimate professional; knowledgeable, friendly, straight forward, not pushy at all and great on follow-through. He is very thorough and kept me apprised throughout the process (while new rotors and brake pads were being installed, they obtained new plates, registration etc.). The process did not feel like a process at all as things could not have gone more smoothly. I highly recommend AutoMall Collections in Peabody as the only place to go to purchase a luxury car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Joel was my salesperson.
Joel worked hard and I was appreciated of his efforts. He kept me informed through the process and delivered a spotless BMW 750i. This is a complicated, heavily optioned model and everything worked perfectly. I couldn't be happier with the sales experience Joel provided. Thanks Joel.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Joel at Automall , Peabody
Just bought a BMW 750i -- Joel went the extra mile to be sure the car was delivered in perfect condition. This is a car with a ton of accessories and every one worked perfectly. They put a new set of tires and had any needed repairs completed. Joel was responsive to my questions and needs and I would go to him for my next car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Joe was great
I just bought a 2014 c300 Mercedes from the auto mall and joe was very helpful throughout the whole process and made sure that it worked for me. He was very patient and showed me several cars to narrow down exactly what I wanted with the right amount of miles. I would highly recommend buying your next car with him due to his fantastic customer service and friendly attitude. Also as an added bonus they made sure to take care of everything for me such as get it all registered detailed and ready to drive away with zero hassle. Great guys over there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase