Automall Collection

I had to wait almost 40 minutes to take the car I was interested in for a test drive. I thought that maybe it was me but I asked a couple leaving the premises and they told me they waited 30 minutes. So I guess this is the norm. Sales guy was good, professional and friendly. The car was awful dirty, still had receipts on the floor from the previous owner. I was told this car had gone thru their wonderful thorough inspection. Yet the car had 3 bold tires, engine bay, interior and exterior were dirty. The salesman said he was embarrassed to show me the car. Guys.. Dont put up a car for sale until you have at least cleaned it. I decided not to pursue the vehicle purchase based on their lack of effort to pay attention to detail.

They really tried but couldn't make it happen. Prices are fair people are friendly. Nice selection and they try to get you what you say you can afford. Just wish it could've worked out because we really wanted the car but maybe next time.

I gave these guys 5 stars in another review, based on their friendliness and helpfulness when I bought my car. I also just had the Golf I bought checked out by my mechanics, who said it's one of the cleanest used cars they've ever seen. On the other hand: when they brought the car to me they hadn't even taken off their stickers, let alone shined it up as they said they would. And when I called about a problem with the valet key, they never called back. So I'm not sure what to make of them. Would I recommend them? Maybe, but I'd say be alert--they weren't as professional as I first thought.

I just bought a used VW Golf from these people, and everything about the experience was great. From the time I parked in the lot, everyone was friendly, helpful, warm, informative. Because my car was in the shop they picked me up and dropped me off, and they'll be bringing the car to me. They answered every question I had along the way. I'd also just gotten some bad news about my old car, and they helped me deal with that. I usually buy cars from individuals so I can avoid all the high pressure techniques of car dealerships. Here I didn't feel pressured at all. I liked everything: size of the place, the people I dealt with, the result. Go in, look around, buy a car. These guys were amazing, beginning to end. I wish they were my neighbors.

They were super friendly during the deal once I paid for my car they the service went down the drain, I had to keep calling about things that they promissed I would have the next day it took them 3 days to do the alignment on my car promised me a nav cd then they couldn't get one for me unless I paid so many things went wrong, they are a bunch of scam artist they also own Dedham automall be ware.......

I have been driving a Mercedes-Benz CLK320 convert. for over 8 years (I bought it used with 45k miles) and loved it. I felt it was time to upgrade to a newer version of the same car. I started my research about a month ago and began to focus on the 08/09 year to achive the price point that I was looking for. I also wanted heated seats and a nav in this one that was missing in my last one. I was only interested in Silver or Black. As I continued to look, the same two dealerships continued to pop up with the cars I wanted at prices that were on the lower end of the range. (Dedham Auto Mall and Auto Mall Collection). I spotted a clk550 at Dedham, drove it by found the suspension too firm for me coming out of a clk. I was interested in the 07 they had in Dedham, but it was priced a bit high for the year and options even though it only has 15k miles on it. I then saw a silver clk350 up at Peabody and called on it. I spoke to Dave would invited me to come and drive the car. I came to see the car a few days later and was interested. It did not have the nav I was looking for, but at the right price I would take it. After leaving and thinking about it, I made and offer for the car. We could not agree on price, primarily because of the trade which I knew was a bit aggressive on my part. Dave stayed with me and kept me informed of all of the new cars as they came in. A black CLK350 showed up with everything I wanted and got a call from Dave. The price was attractive based on everything else I had seen. I shot up to Peabody to drive the car, loved it and about an hour later, the deal, my trade and financing was complete. Dave an Eddie were helpful, and efficient. I was hoping for a bit more on the trade, but was happy with the deal and felt I was treated fairly. I would not hesitate to recommend Dave or the dealership to anyone looking for a new luxury vehicle. Also, Dave delivered the car to me in Waltham to accomodate my schedule.

Dave and Michael have accommodated, my woman and I with the Mercedes Benz wagon r-class 350. Why/ We have 4 babies coming at one time. This is the perfect vehicle for our present circumstances. Thank you guy's very much! We are very much satisfied in every way. Plus today is my Birthday. Automall Collection is definitely where my family will by their cars, SUV, etc!!!

I gave the rating I did because I was blown away by the way I was treated at Automall. First of all we pulled inn and the 2 cars I had called about were out front and on display , which made us feel special. The person I had been talking too on the phone was not there , but Chris Purcell introduced himself, said he would help us , and then he proceeded to explain and sell the car we wanted. Any question , done, financing, done, whatever we asked , he made it happen. Will always stop here first for all future car purchases . I will recommend Automall to friends and family

Auto Mall has some really hot cars. They work with you even if your credit isn't perfect, and are accommodating with your schedule. Dave is great; very helpful and friendly.

I started searching for a newer car about a month ago. The process and search went on and i started to get impatient/disappointed,I was not having much luck with my search. Either the car got sold or something was fishy about it. I decided to wait and see what else i can find. So i drove towards Peabody and arrived at the BMW of Peabody saw one car that could have been considered but the numbers were not to great. Me and my Pops walked across the street to Auto Mall Collection, where we were greeted by David. We quickly became friendly and started looking at possible cars. "I found my car" i said a beautiful Black BMW335i was sitting there and i took it for a test Drive. The car felt great of course its a BMW but nonetheless it would all come down to the $$$ payment a month. We sat down talked numbers and everything seemed to work out just fine. I'm paying a bit more a month than i planned but that's all do to me adding an extended warranty on the vehicle. No matter how nice the car or sales people are covering you behind for an extra 40 bucks a month is a "No Brainer." Since it was the weekend i had to wait a couple of days for the car, but i received it and it has been good so far. But of course nothing is ever perfect i realized that after receiving the car the rear door panel had some cuts/holes in the interior. I addressed Mike about it and he quickly told me bring it back and we'll take care of it. So in conclusion the experience was good everything worked out and I'am enjoying my new car. Thank you to the gentleman at Auto Mall Collection hopefully i wont have to return with any issues but with more business till next time, Adios. Kelvin Taveras