Automall Collection

I bought a SUV. They convinced me to sign off an additional warranty of about 1,600 USD for 2 years Result: After 1 week oil leakage from engine. I followed their suggestion to go to their suggest workshop. I came back there, I'm not joking, 10 times!!! Issue no solved. Finally I went to another workshop: 400 USD not covered by the above warranty. After 1 month heating fan burned. Replaced after 3 times in their suggested workshop at no cost. After 3 months engine light on: in MY workshop they repaired it at 300 USD. Not covered by warranty. After 3 months I had to replace the 2 rear rotors because seriously damaged and very dangerous: 900 USD not covered by the warranty. I think is enough...

Can't say enough good things about Joe T and Ed. Made a buying experience a true pleasure. From start to finish made sure I was completely happy. Would and have told everyone to give them a try.

My husband and I recently purchased a 2011 Nissan Rogue from The Auto Mall, and it would have been a headache had it not have been for Anya Taschner. She allowed us to voice our needs for our desired vehicle and did not pressure us to make the final decision, while giving us ample information to do so. She even took the extra step and helped us with some information about transferring plates from the old to the newer car. I would highly recommend The Auto mall, and please ask for Anya, you will not be disappointed! Catherine.

I organized a pre-purchase inspection at a local dealership only to learn the next day that the vehicle had been sold without anyone from Automall Collections contacting me about the competing purchase offer. This is not the right way to do business.

Thank you Anya for the outstanding level of service and communication you provided throughout the purchase of our car. We live just over 2 hours away and Anya ensured that through email and Fedex, the number of times we had to drive there was kept to a minimum. This was one of easiest and most pleasant car buying experiences we've ever had. Anya is a true professional.

I recently purchased a car from Automall Collection and the entire experience was excellent. The model year was 2011 but the car was pristine and the price was great. All of the staff were friendly and helpful without being pushy, my salesperson was Anya. Other dealers obviously try to put you in pressure situations but in my dealings with Anya at Automall I never felt like I was having anything pushed on me. Anya was realistic about how long the car would last on the lot without pushing for me to leave with the car after the test drive. This was actually my first time going through the car buying process and Anya was very understanding and patient while we worked out the details. We were in constant contact during the whole process and she was very helpful and professional throughout. I felt comfortable the entire time and would recommend Automall to anyone.

Everybody I spoke to at the Automall Collection was very friendly and always listened respectfully to what I had to say. I worked with Anya to get a used car and she was polite and sent me constant updates on the progress of the readiness of my car during the week of the sale. She was always enthusiastic and definitely increased my excitement about the new used car. Automall did all of the repairs and touch ups that needed to be done in a very short amount of time so that I could get my new used car as quick as possible. Thanks so much Anya and the rest of the staff at Automall!

I wasn’t really impressed by the owner and the way he communicated with me, but I really loved my sales person Sonny. He is experienced, knowledgable and personable. He made me feel so at ease that I started talking about my personal life and divorce of which he has gone through as well.

I recently purchased a 2013 BMW X3 from Joe (and general manager John) at this dealership. The price quoted for this one-year-old, fully loaded, low mileage vehicle was among the most competitive I had seen. I called from several hundred miles away on a Friday afternoon and expressed interest in the vehicle. Joe spent time with me on the phone, explaining the features and answering my questions; when he didn't know something right away, he took the time to find out and called me back. He faxed paperwork to me so I could find out more about this SUV. I told him I was interested in the vehicle and would drive there the next day, though it would be late in the day when I arrived. When I got there, the vehicle was waiting, just as described to me. I took it for a drive - and then took time to think about whether this was exactly the right SUV. Joe offered a "no pressure" approach. Even leaving the building to buy a cup of coffee from a nearby Starbucks for me and my wife as we discussed what we would do. We decided to purchase the vehicle and John made a very good offer to us for our trade-in. After the sale was completed, John let us know that two other people had stopped in who were interested in the vehicle that day and one made an offer. Joe, however, told them that a potential buyer was making a long drive into town and he insisted on keeping his word that the vehicle we were interested in would be there when we arrived. He was true to his word and we could not have asked for a better buying experience. I would recommend this dealership and both of these gentlemen highly.

I bought a 2011 BMW 535 here. And only after one day driving I found this car has a problem. It vibrates after 70 miles\h. i thought it was small problem like the balance so I agreed to let them to fix it. But they fail to solve it and wast one week of my time. And finally they deny the vibration problem though it is so obvious. Their manners and attitudes are also pretty vile. I'm talking to my lawyer and decide to cancel this deal. Be careful when trade here.