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2015 consumer dealer award
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2015 consumer dealer award

Reviews

(761 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Case Mazda of Duluth from DealerRater.

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Very pleasant experience with Rick Case Mazda.

Very pleasant experience with Rick Case Mazda. I absolutely felt no pressure with the sales person Divon. He was super awesome, patiently walking over the features, model and pricing. I ended up driving the car home, that I just came to take a look at. Would certainly recommend this dealer to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Avery and Bashard were both very knowledgable, fair, and

Avery and Bashard were both very knowledgable, fair, and made the purchase process very smooth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My husband and I came in to purchase a vehicle and the

My husband and I came in to purchase a vehicle and the process from start to finish was amazing. We never felt pressured but we did feel heard and understood in regards to our needs. We walked away with a beautiful CX 9 signature and could not be more happy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We were very pleased with the whole experience with Rick

We were very pleased with the whole experience with Rick Case Mazda. Loved that we could find a SUV, test drive and purchase vehicle in one day. Divan was very knowledgeable and helpful in the whole process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very Professional staff especially Sales and financial.

Very Professional staff especially Sales and financial.. they took time to understand our needs and helped us

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We are very happy so far.

We are very happy so far. We negotiated and reserved a new car in less than an hour. It is still in transit from the factory, and if we end up paying what we all agreed to, I will give Rick Case Mazda another 5 stars!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Divan VanderWalt Was exceptional in helping us find the

Divan VanderWalt Was exceptional in helping us find the right car. From the minute we spoke to him to the time we picked up our car we were well taken care of. I had gone to Rick case 4 years ago and definitely did not get the same experience and was reluctant to go back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Clean fast detailed service the only Mazda I’m goin to in

Clean fast detailed service the only Mazda I’m goin to in Georgia for sure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The staff is very friendly and I didn’t have to wait long

The staff is very friendly and I didn’t have to wait long for my service.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service has always been excellent.

Service has always been excellent. Have purchased 4 vehicles from your dealership. Your rating area is very relaxed and the vending machines is an excellent additional service provided to your customers customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.