Reviews
They were very willing to accommodate me as a walk-in at
They were very willing to accommodate me as a walk-in at the service department.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Explained well about the car.
Explained well about the car. The interior of the car was loved a lot Thankyou
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The Rick Case service team did the repairs quickly and...
The Rick Case service team did the repairs quickly and for less than the quoted amount. Overall great experience.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have always gone to Jim Ellis Mazda because of their
I have always gone to Jim Ellis Mazda because of their friendly service. This was the first time that I have gone to Rick Case Mazda, and I have to say that from my call to set up my appointment to a follow up call after I picked up my car was top notch. You have a new loyal customer!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They were thorough in explaining everything to me while...
They were thorough in explaining everything to me while servicing my car. I felt comfortable with them servicing my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I enjoy taking my car to Rick Case in Duluth. Chris...
I enjoy taking my car to Rick Case in Duluth. Chris Welles has been gracious over the years and the service reps are fair and flexible. And now we are getting a car wash with service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great customer service. They kept me up to date...
Great customer service. They kept me up to date throughout the whole process of me waiting.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
So disappointed to the agent that assisted as because he...
So disappointed to the agent that assisted as because he did not filled the gas
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We bought a car and the agent that assisted as took the car to fill up a gas but to my surprise when we got home it’s not even half the tank when we call him back he said that they only fill up gas only for the brand new car shame on him so disappointed
So dissatisfied
The dealership I normally went to in Atlanta closed so I...
The dealership I normally went to in Atlanta closed so I found this dealership. The service coordinator was very friendly. They got my car in and out quickly. The service video was informative. I'll definitely go back for my next scheduled service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service! They got me in and out on a...
Great customer service! They got me in and out on a timely manner. Love the video updates on my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great customer service!! Thanks guys!