Rick Case Mazda of Duluth

Took my car in for an oil change. Oil change went well. Appreciated the inspection video as the technician identified a nail was in my tire.

Quick, straightforward, no hassle, and they work with Costco Car Buying Program! Good communication during the wait period.

Always a great experience. My only issues is when I was contacted about my oil change it’s as if it’s not noted I have the maintenance packaged even when I told the woman On the phone. Then when I came to my appt and they quoted me again I had to tell them I have a Maintenance Package. It would just be nice for that to be known or attached to my name and vehicle. Otherwise everything was great. Justin was great!

Professional, very concerned about customer service, friendly, keep you informed of what is found during maintenance and a very nice waiting room with excellent coffee.

Car buying was truly an enjoyable experience at Rick Case Mazda. Divan was a great salesman, very knowledgeable, and patient. I definitely recommend then and I'm really looking forward to this Mazda Ownership

The people who work there are always helpful and kind. I also appreciate that the lobby/waiting room is always clean.

Always service my car in a timely manner at reasonable prices. Waiting area always clean with snacks and drinks available.

The customer service representatives were helpful and respectful as always. The service I got on my car was completed an hour before the expected time. Exceptional service as always.

The appointment went smoothly. I was early and they took the car anyway. They finished in the time promised.

Awesome service! Quick and efficient They even gave me a rental when it only took maybe 2-3 hours to service my rental. I was very pleased with the customer service. I can tell they actually honored my appointment time and didn’t over book for the day. I will definitely be returning in the future